 
						Desktop Support Engineer
3 weeks ago
Key Responsibilities:
• Operating System Support: Installation and configuration of operating systems across devices.
• Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.
• Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.
• Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.
• Security: BitLocker encryption, antivirus update, and virus protection management.
• Active Directory Management: User account creation, password resets, group policy updates, and access control.
• Remote Support: Providing remote assistance for software and system-related issues.
• Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.
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