Desktop Support Engineer

3 days ago

Kolkata, West Bengal, India Krishna Enterprise's Full time ₹ 4,00,000 - ₹ 12,00,000 per year

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities
Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

This job is provided by

  • Desktop Support Engineer

    2 weeks ago

    Kolkata, West Bengal, India Glocal Healthcare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionEstablished in 2010, Glocal Healthcare aims to redefine healthcare by using technology to improve access, make it affordable, and ensure continuous improvement through data-driven interventions. Glocal operates ten hospitals across Uttar Pradesh, Bihar, West Bengal, and Odisha. Additionally, Glocal has launched over 130 Digital...

  • Desktop Support Engineer

    1 week ago

    Kolkata, West Bengal, India Grivety Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Provide desktop support for hardware & software issuesInstall OS, configure Outlook, troubleshoot printers & networksAssemble PCs, network config, printer maintenance Advanced Knowledge and Experience of IT Infrastructure LAN+WAN.

  • Desktop Support Engineer

    4 days ago

    Kolkata, West Bengal, India 2a1f5669-8d0a-420e-9a97-80bbc95601a9 Full time ₹ 10,00,000 - ₹ 13,00,000 per year

    DesktopPrinterBackup SupportJob Type: Full-timePay: ₹10, ₹13,000.00 per monthBenefits:Health insuranceWork Location: In person

  • Desktop Support Engineer

    2 weeks ago

    Kolkata, West Bengal, India Esho Infotech Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Responsibilities:Install, configure, deploy, and troubleshoot end-user hardware, including desktops, laptops,printers,monitors, and other peripherals.Provide basic network troubleshooting for end-users, including Wi-Fi connectivity, VPN access,

  • Customer Support executive

    4 days ago

    Kolkata, West Bengal, India Work Panda Cooperation LLP Full time ₹ 1,00,000 - ₹ 1,80,000 per year

    We are looking for a motivated and empathetic Customer Support Representative fluent in Hindi and Bengali to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our clients through various channels including phone, email, and chat. You will address inquiries, resolve issues, and ensure customer...

  • Information Technology Support Engineer

    2 days ago

    Kolkata, West Bengal, India SHYAM METALICS AND ENERGY LIMITED Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    About the CompanyThe IT System Administrator is responsible for managing, maintaining, and supporting the organizations IT infrastructure across all locations. This role will handle escalated technical issues, administer servers and network devices, manage security tools, and ensure seamless operation of IT services within defined SLA timelines.About the...

  • IT Support

    1 week ago

    Kolkata, West Bengal, India Everest Fleet Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Title: IT Support Executive / IT Support EngineerDepartment: Information Technology (IT)Location: KolkataReporting To: IT Manager / Head of ITJob Purpose:The IT Support Executive is responsible for maintaining the organizations IT systems, hardware, software, and networks. The role ensures smooth day-to-day technical operations by providing timely...

  • Chat support

    3 days ago

    Kolkata, West Bengal, India centers capital Full time ₹ 2,34,000 per year

    We have Domestic Blended Chat Support campaign. Candidates would be working from there home, its a customer support desk job wherein any candidate who is having fluency in any of these 7 languages can apply like English, Hindi, Marathi, Telugu, Tamil, Kannada and Malayalam. Full time and Part time available Monday to Friday 10 am to 5 Pm and Saturday for 4...

  • L1 Support

    1 week ago

    Kolkata, West Bengal, India Shyam Metalics And Energy Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Position OverviewThe L1 Support Engineer is responsible for providing first-level technical assistance and support for IT infrastructure within the organisation. This role serves as the initial point of contact for end-users experiencing issues with hardware, software, networks, and other IT services. The ideal candidate should possess basic technical...

  • Field Support Engineer

    1 week ago

    Kolkata, West Bengal, India Spring Infoserv Private Limited Full time ₹ 2,40,000 per year

    Required deep knowledge of Windows Desktops / Laptops platform as well as basic knowledge of an office Network.Network Engineer Responsibilities:Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data...