Desktop Support Engineer

2 weeks ago


Kolkata, India TRDFIN Support Services Pvt Ltd Full time

Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration. • Security: BitLocker encryption, antivirus update, and virus protection management. • Active Directory Management: User account creation, password resets, group policy updates, and access control. • Remote Support: Providing remote assistance for software and system-related issues. • Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.



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