Remote Desktop Support

6 days ago

Kolkata Pune, India Krazy Mantra HR Solutions Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a skilled professional with 4 to 8 years of experience to join our team as a Remote Desktop Support (RDS) specialist in Kolkata and Pune. The ideal candidate will have a strong background in providing technical support and troubleshooting issues.

Roles and Responsibility

  • Provide remote desktop support to clients, including troubleshooting and resolving technical issues.
  • Create, assign, categorize, prioritize, escalate, track, and close service tickets according to defined SLAs.
  • Handle emails and service requests from clients, ensuring timely resolution and feedback.
  • Troubleshoot issues and provide technical support to resolve complex problems.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Maintain accurate records of client interactions and issue resolutions.

Job Requirements

  • Graduate degree in any field.
  • Minimum 4 years of experience in remote desktop support or a related field.
  • Strong knowledge of remote desktop software and technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to meet deadlines.
  • Notice period: Immediate - 30 days.

  • Remote Desktop Support

    1 week ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27799 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: - About Birlasoft: - Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends...

  • Remote Desktop

    2 weeks ago

    Kolkata, India Sociolinq Technologies Full time

    We are seeking a Linux VDI Engineer to design and implement a secure Ubuntu remote desktop solution on AWS. The role includes configuring app/website restrictions, enforcing clipboard controls, and integrating Single Sign-On for seamless user access.

  • Remote Desktop

    1 day ago

    Kolkata, West Bengal, India Sociolinq Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a Linux VDI Engineer to design and implement a secure Ubuntu remote desktop solution on AWS. The role includes configuring app/website restrictions, enforcing clipboard controls, and integrating Single Sign-On for seamless user access.

  • Remote Desktop Support

    2 weeks ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 29634 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: **Responsibilities**: - Manage and update the desktop environment, including patches, updates, and security measures. -...

  • Remote Desktop Support

    1 week ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27064 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for...

  • Desktop Support

    2 weeks ago

    Pune, India Innovative Techhub Pvt. Ltd. Full time

    Job Title:Desktop Support – Intern / Executive / Senior Executive Location:PAN India (Priority: Mumbai & Pune) Client Requirement:Hiring across experience levels for desktop support roles to meet client needs. Roles Available & Compensation: Interns – ₹10,000 to ₹15,000 stipend/month Duration: 6–12 months Post-internship: Eligible for full-time...

  • Desktop Support

    3 days ago

    Pune, Maharashtra, India Innovative Techhub Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Title:Desktop Support – Intern / Executive / Senior ExecutiveLocation:PAN India (Priority: Mumbai & Pune)Client Requirement:Hiring across experience levels for desktop support roles to meet client needs.Roles Available & Compensation:Interns – ₹10,000 to ₹15,000 stipend/monthDuration: 6–12 monthsPost-internship: Eligible for full-time...

  • Remote Desktop Support Administrator

    1 week ago

    Pune, Maharashtra, India Capgemini Full time

    **Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

  • Desktop Support Engineer

    1 day ago

    Bengaluru, Mumbai, Pune, India HR Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesJob Title: Remote Desktop Support Engineer (Mac & Windows)Location: RemoteExperience: 5+ YearsJob Type: Full-Time / ContractIndustry: IT Services / Managed Services / Enterprise SupportJob Summary:We are seeking a highly skilled and experienced Remote Desktop Support Engineer with over 5 years of experience supporting Mac and Windows...

  • Desktop Support Engineer

    2 days ago

    Bengaluru, Kolkata, Mumbai, India T And M Services Consulting Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesProvide desktop support to end-users, troubleshooting hardware and software issues.Configure Outlook email clients, install and configure Windows operating systems, and perform OS installations as needed.Perform remote support using ticketing tools to resolve technical issues efficiently.Troubleshoot LAN setup, network connectivity,...