Director of Hotel Operations

2 weeks ago

Kohima, Nagaland, India beBeeHospitality Full time ₹ 10,00,000 - ₹ 12,00,000

Hotel Leadership Role:

This senior management position is responsible for overseeing all aspects of hotel operations, including planning, team development, sales and marketing, financial management, licensing, and operational readiness.

  • Pre-Opening Planning & Execution:
    • Coordinate with project teams for a seamless transition from construction to operations.
    • Develop detailed pre-opening timelines, budgets, and checklists for all operational departments.
    • Implement brand standards across rooms, F&B outlets, public areas, and back-of-house facilities.
    • Procure OS&E and FF&E in a timely manner.
  • Team Building & HR Readiness:
    • Recruit, train, and mentor department heads and key team members to deliver excellent service from day one.
    • Drive pre-opening training programs focusing on SOPs, brand culture, and guest service standards.
  • Sales, Marketing & Business Development:
    • Develop and implement the hotel's pre-opening sales and marketing strategy aligned with corporate goals.
    • B build relationships with local corporations, travel partners, and media to generate buzz and bookings.
    • Establish online presence, pricing strategy, and distribution channels pre-launch.
  • Financial & Budgetary Controls:
    • Prepare and monitor pre-opening budgets for cost control and financial efficiency.
    • Implement revenue management systems and forecasting tools for optimal business performance post-opening.
  • Licensing & Compliance:
    • Oversee acquisition of necessary licenses, permits, and certifications for hotel operations.
    • Ensure adherence to safety, security, health, and environmental standards before and after opening.
  • Operational Readiness & Launch:
    • Conduct mock drills, soft openings, and trial runs to fine-tune guest experiences.
    • Ensure operational excellence for a seamless grand opening and brand-compliant guest journey.

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