Customer Experience Associate

1 day ago


Tiruppur, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 14,00,000 - ₹ 35,00,000

Job Overview:

This internship is designed to equip you with hands-on experience in customer support and candidate management.

About the Opportunity:

  • As a Customer Success Intern, you will be responsible for managing candidate communications, verifying documentation, and handling interactions with professionalism and empathy.

Your Key Responsibilities:

  1. Manage candidate communications and verify documentation with attention to detail and a professional demeanor.
  2. Resolve issues and enhance the overall candidate experience through a blend of customer support and candidate outreach.

Your Requirements:

  • Strong written and verbal communication skills are essential for this role.
  • You should have a basic understanding of customer support and/or candidate management principles.
  • Able to work independently and as part of a team, handling level 1 escalations and collaborating with cross-functional teams.
  • Strong organizational skills and attention to detail are crucial for success in this position.

What We're Looking For:

  • A proactive individual who takes initiative, makes decisions, and tackles challenges confidently.
  • A strong communicator who communicates clearly, professionally, and empathetically.
  • A detail-oriented problem solver who excels at finding solutions and has a keen eye for detail.
  • A tech-savvy individual comfortable with Google Sheets and eager to learn new software tools.
  • A collaborative team player who works enthusiastically and is always eager to learn and grow.


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