Customer Experience Ambassador

16 hours ago

Tiruppur, Tamil Nadu, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 10,00,000
Job Description

This role focuses on delivering exceptional customer service in a fast-paced environment. The Guest Service Associate is responsible for welcoming members and guests, taking orders, and ensuring timely service.

The ideal candidate is polished, attentive, and passionate about service. They should be able to work independently and as part of a team, maintaining a strong presence on the floor to anticipate guest needs and resolve issues promptly.

  • Welcome members and guests, present menus, and assist with food and beverage selections
  • Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service
  • Ensure proper table setup and cleanliness before, during, and after service

Key Responsibilities:

  1. Deliver high-quality food and beverage service to members and guests
  2. Provide menu recommendations and answer questions about ingredients or preparation methods
  3. Follow club SOPs for service delivery, billing, and table turnover
Required Skills and Qualifications

This role requires the following skills and qualifications:

  • 0 - 2 years of experience in food and beverage service or hospitality operations
  • Good communication skills and a service-oriented mindset
  • Knowledge of basic F&B service etiquette and order-taking protocols
  • Presentable and well-groomed, with a calm and confident demeanor
  • Ability to work in a fast-paced environment while maintaining attention to detail

Benefits:

This role offers a range of benefits, including flexibility to work in shifts, weekends, and holidays as per operational needs.

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