Customer Experience Manager

Customer Experience ProfessionalWe are seeking a highly skilled Customer Experience Professional to join our team.This role involves delivering exceptional customer experiences through prompt and professional responses to customer inquiries, resolving issues related to lost packages, damaged products, and incorrect orders.The ideal candidate will possess...

Job Description">Be a part of our team that's revolutionizing healthy snacking for kids and families. As India's first clean-label kids' food brand, we're backed by nutrition science and a taste that children actually love.We're a high-energy D2C brand scaling fast, and design is at the core of how we connect with parents and kids. The customer experience...

About this role:We are seeking an intern to join our team in customer experience. As a CX intern, you will play a crucial role in managing and responding to incoming/outgoing calls promptly and professionally.Key responsibilities include answering and addressing phone calls, prioritizing calls based on urgency and importance, redirecting calls to the...

Job Title: Experience ArchitectOverviewWe are seeking a seasoned Experience Architect with deep expertise in CX UI/UX capabilities, Genesys Cloud, and AWS Connect.Key ResponsibilitiesOptimize customer journeys through innovative UI/UX solutions and process improvements.Map, analyse, and improve customer journeys using insights and data.Technical...

Ecomous accelerates Direct-to-Consumer brands across various niches, including haircare, pet, and wellness. As a Customer Experience Specialist, you will be responsible for ensuring a seamless customer journey through timely responses to customer inquiries, issue resolution via email, calls, and chat channels, and collecting feedback to enhance overall...

Customer Relationship RoleImmerse in a dynamic environment as a key player in shaping customer experiences.A forward-thinking organization is seeking an experienced Customer Relationship Professional to join their growing team based in India, supporting U.S.-based customers.Key Responsibilities:

We are currently seeking an accomplished Customer Experience Specialist to become a pivotal member of our e-commerce voice support team. As the face of our company, you will be responsible for delivering exceptional customer experiences and resolutions via phone.Key Responsibilities:To provide top-notch communication skills in English to effectively address...

Customer Experience ManagerWe are seeking a seasoned customer service professional to lead our team of support representatives in delivering exceptional customer experiences.The ideal candidate will have at least 8-10 years of experience in customer support or customer service, with 5+ years in a leadership role. They will possess excellent communication and...

Job Overview:This role is focused on delivering exceptional customer support, leveraging strong communication skills to resolve complex issues and foster confidence in customers worldwide.A key responsibility will be to troubleshoot technical problems and develop a solid understanding of the Azure Platform and architecture.The successful candidate will also...

Job OverviewWe are looking for an experienced Product Owner to help drive our market defining Real-Time Digital Experience Platform.Key Responsibilities:Serve as a subject matter expert within the Product Group and be a conduit between Product and the rest of the business.Work cross-functionally between Product, UX, Engineering, QA, and Engineering...