
High-Growth Enterprise Account Manager
7 days ago
We are seeking a seasoned Enterprise Account Manager to drive revenue growth and customer satisfaction. The ideal candidate will possess a strong track record of meeting/exceeding revenue goals, scaling accounts, and delivering exceptional customer experiences.
The successful candidate will be responsible for managing a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets, and collaborating cross-functionally with internal teams to deliver outstanding customer service.
To succeed in this role, the candidate will need to stay up-to-date with industry trends, competitors, and market dynamics, and effectively position our Business AI Operator platform and its unified solutions in the market.
Key responsibilities include:
- Developing and executing account plans to meet revenue targets
- Conducting regular account reviews, identifying growth opportunities, and presenting value propositions tailored to customer needs
- Collaborating cross-functionally with internal teams to deliver exceptional customer experiences
- Serving as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction
- Staying up-to-date with industry trends, competitors, and market dynamics to effectively position our Business AI Operator platform and its unified solutions in the market
Required skills and qualifications include:
- Bachelor's degree in Business, Sales, Marketing, or related field (MBA is a plus)
- 46 years of experience in Enterprise Account Management, SaaS, or AI/communication solutions
- Proven track record in meeting/exceeding revenue goals and scaling accounts
- Strong business acumen and consultative selling skills
- Excellent communication, negotiation, and stakeholder management
- Technical fluency to discuss AI-powered products and telephony/automation solutions
- Data-driven approach to performance measurement and optimization
This is an exciting opportunity for a seasoned professional to join our team and contribute to driving business growth and customer satisfaction.
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