Collections Specialist Voice Process Associate
3 days ago
Aimlay seeks a driven Collections Specialist in Rohini West, Delhi to handle collections through voice processes. The ideal candidate will ensure timely recovery of dues while maintaining a positive customer experience.
Job OverviewWe are looking for an individual who can make outbound/inbound calls to students/customers for payment collections. The Collections Specialist will be responsible for resolving customer issues and negotiating payment terms.
Key Responsibilities- Make outbound/inbound calls to students/customers for payment collections.
- Resolve customer issues and negotiate payment terms.
- Ensure accurate documentation and maintain up-to-date records.
- Meet or exceed monthly collection targets.
- Collaborate with internal teams (sales, finance, and support) for payment resolution.
The ideal candidate will have strong communication and negotiation skills in English, proficiency in CRM systems and Excel, and the ability to work in a target-driven environment and remain calm under pressure.
CompensationThe estimated salary for this role is ₹10-15 lakhs per annum, depending on experience.
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Collection Specialist
3 weeks ago
Delhi, Delhi, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Collection Specialist to join our team in the International Voice Process. As a key member of our operations, you will be responsible for resolving disputes and reducing past due amounts through effective communication and negotiation with customers.Responsibilities:Responsible for researching and resolving...
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Financial Collections Specialist
3 weeks ago
Delhi, Delhi, India Searce Inc Full timeAt Searce Inc, we are seeking a highly skilled Financial Collections Specialist to join our team. With an estimated salary of $80,000 - $110,000 per year, this role offers a competitive compensation package.Job DescriptionThis is a challenging and rewarding position that requires strong attention to detail, excellent communication skills, and the ability to...
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Business Operations Collections Specialist
5 days ago
Delhi, Delhi, India Genpact Full timeAt Genpact, we're committed to excellence in Collections and Cash Application. As a Business Operations Collections Specialist, you'll play a crucial role in driving this effort. Your primary responsibility will be to ensure timely and accurate collection of payments from customers.We're looking for an individual with strong analytical skills, excellent...
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Financial Recovery Specialist
4 days ago
Delhi, Delhi, India Aimlay Full timeAimlay is seeking a driven Financial Recovery SpecialistJob Title: Financial Recovery Specialist – Voice ProcessAbout the Role:We are looking for a highly motivated and skilled Financial Recovery Specialist to join our EdTech platform in Rohini West, Delhi. As a key member of our team, you will be responsible for handling financial collections through...
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Quality Assurance Specialist
3 weeks ago
Delhi, Delhi, India Convin Full timeCompany Overview:Convin is a rapidly growing company that leverages AI and ML to improve sales, collections, and customer experience. Our platform helps organizations automate quality and coaching for reps while providing deep business insights for leaders.About the Role:We are seeking a Quality Assurance Specialist to conduct regular assessments of contact...
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AI Voice Processing Engineer
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Telecom Collection Process Lead
1 month ago
Delhi, Delhi, India Firstsource Full timeWe are seeking a seasoned Telecom Collection Process Lead to join our team at Firstsource, a leading provider of Business Process Management (BPM) services.As a key member of our operations team, you will be responsible for leading a team of 12-20 collection process associates and motivating them to achieve the team's Service Level Agreement (SLA). You will...
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Voice and Speech Processing Engineer
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Insurance Claims Expert
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Telecom Collection Process Team Lead
3 weeks ago
Delhi, Delhi, India Firstsource Full timeAt Firstsource, a leading provider of customized Business Process Management (BPM) services, we are seeking a skilled Telecom Collection Process Team Lead to join our team. This role is ideal for experienced professionals who want to take their career to the next level.We offer a competitive salary range of $60,000 - $80,000 per annum, depending on...
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Revenue Recovery Associate
5 days ago
Delhi, Delhi, India Aimlay Full timeWe are seeking a skilled Revenue Recovery Associate to join our team at Aimlay in Rohini Sec-10. The successful candidate will be responsible for managing collections through voice processes, ensuring timely recovery of dues while maintaining a positive customer experience.The ideal candidate will have 1-3 years of experience in collections, preferably in...
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Digital Collections Specialist
3 weeks ago
Delhi, Delhi, India FatakPay Full timeJob OverviewFatakPay is a pioneering fintech company that revolutionizes the way we approach digital debt collection. As a Digital Collections Specialist, you will be at the forefront of this innovation, leveraging cutting-edge technology to maximize recovery efforts while ensuring a customer-centric approach.About the RoleWe are seeking an experienced...
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Delhi, Delhi, India FatakPay Full timeJob OverviewWe are seeking an experienced Debt Collection Trainer and Quality Assurance Specialist to join our team at FatakPay. This is a fantastic opportunity for a skilled professional to make a meaningful impact on our debt collection operations.
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Collections and Sales Expert
1 month ago
Delhi, Delhi, India Aimlay Full timeJob OverviewAimlay is seeking a highly skilled Collections and Sales Expert to join our team in Delhi. The ideal candidate will be responsible for handling B2C clients, ensuring timely collections, and nurturing long-term customer relationships.Key ResponsibilitiesCollection Management: Handle timely collections from existing clients and manage outstanding...
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Technical Process Optimisation Specialist
2 weeks ago
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Delhi, Delhi, India Truelancer Full timeWe are seeking a detail-oriented and organized Data Collection Specialist to assist in a project focused on collecting handwritten samples of the Santali language using the Ol Chiki script. This is a short-term assignment requiring effective outreach and attention to detail.Job Responsibilities:Collect Handwritten Samples: Engage with at least 15 individuals...
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Global Customer Experience Associate
3 weeks ago
Delhi, Delhi, India eJAmerica Full timeWe are seeking a proactive and experienced customer service professional to join our international voice process team at eJAmerica.Job Summary:This role involves managing inbound and outbound customer calls, delivering exceptional service, and efficiently resolving queries in a 24x7 rotational shift environment. The ideal candidate will possess excellent...
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SAP Business Process Automation Specialist
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Delhi, Delhi, India Careator Technologies Pvt Ltd Full timeSAP Business Process Automation (BPA) SpecialistWe are seeking a highly skilled SAP BPA specialist to design, implement, and support SAP BPA solutions that align with our clients' business objectives.As a key member of our team, you will be responsible for analyzing complex business processes, identifying bottlenecks, and recommending improvements using SAP...
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Customer Support Specialist
3 weeks ago
Delhi, Delhi, India Genpact Full time**Company Overview**Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our...
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Microsoft Teams Voice Engineer Specialist
13 hours ago
Delhi, Delhi, India SISL Global Full timeSISL Global is seeking a highly skilled Microsoft Teams Voice Engineer to join our team. As a key member of our organization, you will be responsible for designing, implementing, and supporting voice communications and solutions within Microsoft Teams.About the RoleThis role involves working closely with IT teams to integrate voice capabilities in Microsoft...