Telecom Collection Process Team Lead
2 days ago
At Firstsource, a leading provider of customized Business Process Management (BPM) services, we are seeking a skilled Telecom Collection Process Team Lead to join our team. This role is ideal for experienced professionals who want to take their career to the next level.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.
Job DescriptionAs a Telecom Collection Process Team Lead, you will be responsible for:
- Leading a team of 12-20 collection process associates and motivating them to achieve team SLA
- Serving as the first-level escalation point of contact for the local BU/Global Team
- Executing projects, monitoring KPIs, and ensuring target compliance
- Ensuring compliance to provisions/commitments stipulated in the Client Service Agreement
- Monitoring team performance and providing regular updates on specific KPIs, ensuring workload compliance
You will work closely with the Quality Team to seek feedback on team performance and quality scores.
The ideal candidate will have 1-2 years of experience as a Team Lead for Telecom Collection Process and possess strong leadership and communication skills.
We offer a best-in-industry package of perks and benefits, including opportunities for growth and development.
-
Telecom Collection Process Lead
2 weeks ago
Delhi, Delhi, India Firstsource Full timeWe are seeking a seasoned Telecom Collection Process Lead to join our team at Firstsource, a leading provider of Business Process Management (BPM) services.As a key member of our operations team, you will be responsible for leading a team of 12-20 collection process associates and motivating them to achieve the team's Service Level Agreement (SLA). You will...
-
Telecom Collection Process Lead
2 weeks ago
Delhi, Delhi, India Firstsource Full timeAbout Us:">Firstsource is a leading provider of customized Business Process Management (BPM) services. As a trusted custodian and long-term partner to 100+ leading brands, we deliver solutions covering the complete customer lifecycle across various verticals.">Salary & Benefits:">The estimated annual salary for this role is around ₹800,000 to ₹1,200,000...
-
Telecom Sales Director
2 weeks ago
Delhi, Delhi, India Kingfisher Telecom Full timeJob DescriptionWe are seeking an experienced Telecom Sales Director to lead our expansion in the UK market.About Kingfisher Telecoms:Kingfisher Telecoms is a leading telecom provider specializing in broadband, lease lines, and VoIP solutions. As a BT partner and reseller, we deliver cutting-edge telecom solutions to businesses across the UK.Role Overview:The...
-
Delhi, Delhi, India Pert Telecom Solutions Full timePert Telecom Solutions is seeking an experienced Telecom Sales Manager to lead our sales efforts in India, specifically with Telecom Service Providers (TSPs).The ideal candidate will have a strong background in TSP sales, with experience working with OEMs supplying products to major TSPs. Key responsibilities include developing and executing sales strategies...
-
Delhi, Delhi, India Telecom Business Outlook Full timeAt Telecom Business Outlook, we're committed to delivering high-quality digital platforms that keep professionals in the telecom sector informed and ahead of the curve. We're seeking a highly skilled Junior Software Engineer to join our team and contribute to the development and maintenance of our digital platforms.About the RoleThis is a full-time remote...
-
Debt Collection Team Lead
19 hours ago
Delhi, Delhi, India FatakPay Full timeAbout the RoleWe are seeking a highly skilled Debt Collection Team Lead to join our team at FatakPay. In this role, you will be responsible for overseeing a team of debt collection agents and ensuring they meet or exceed collection targets.The ideal candidate will have a minimum of 3 years' experience in debt collection, with at least 1 year in a supervisory...
-
Telecom Systems Expert
2 days ago
Delhi, Delhi, India HCLTech Full timeJob OverviewHCLTech is seeking an experienced Telecom Systems Expert to lead our BSS Billing team. This role requires a strong technical background in telecom systems, with expertise in BSS Billing and project management.
-
Telecom Operations Manager
19 hours ago
Delhi, Delhi, India Jio Full timeWe at Reliance Jio are seeking an experienced Telecom Operations Manager to lead our Jio Centre operations in Raichur and Pidar, Karnataka. The ideal candidate should possess a strong background in the telecom industry, with 10-15 years of experience.The successful candidate will be responsible for ensuring sales and customer acquisition targets are met. Key...
-
Telecom Product Strategy Manager
1 week ago
Delhi, Delhi, India Mobileum Full timeWe are seeking a skilled Telecom Product Strategy Manager to join our team at Mobileum, a leading provider of Telecom analytics solutions.About the Role:Develop and implement strategic plans for our telecom products, driving revenue growth and customer satisfaction.Collaborate with cross-functional teams, including sales, marketing, engineering, and...
-
Telecom AI/ML Architect Leader
3 hours ago
Delhi, Delhi, India Prodapt Full timeJob SummaryWe are seeking a seasoned Telecom AI/ML Architect Leader to drive innovation, design, and architecture in telecom. The ideal candidate will have extensive experience in telecom infrastructure, digital transformation, and modern architectures, leveraging AI/ML to optimize telecom processes and services.Key Responsibilities:Architectural Strategy &...
-
Oracle BRM Architect
3 hours ago
Delhi, Delhi, India Career Soft Solutions Pvt. Ltd. Full timeAt Career Soft Solutions Pvt. Ltd., we're seeking a seasoned Oracle BRM Architect to spearhead the design, development, and implementation of cutting-edge Telecom Billing and Revenue Management solutions.**Key Responsibilities:**Design and architect Oracle BRM and RODOD systems for telecom clients, aligning with their business goals and processes.Develop...
-
Telecom Infrastructure Specialist
2 weeks ago
Delhi, Delhi, India Mindteck Full timeJob OverviewMindteck is seeking a skilled Telecom Engineer to join our team in a permanent role. The successful candidate will have the opportunity to work on cutting-edge telecom systems, troubleshoot complex issues, and contribute to the growth of our innovative environment.ResponsibilitiesTroubleshoot and resolve complex technical issues...
-
Telecom Network Automation Expert
3 hours ago
Delhi, Delhi, India Prontoex Consulting Services Pvt Ltd Full timeAbout Us: Prontoex Consulting Services Pvt Ltd is a leading consulting firm that provides expert solutions to various industries.Job Overview: We are seeking a highly skilled Telecom Network Automation Expert to join our team. This role will be responsible for designing and implementing automation solutions for our clients in the telecom industry.Job...
-
Senior Telecom Billing Specialist
2 weeks ago
Delhi, Delhi, India Tata Consultancy Services Full timeAbout the RoleTata Consultancy Services is a leading global consulting and technology services company that helps its clients become high-performance businesses. We are currently seeking a skilled Senior Telecom Billing Specialist to join our team.Job SummaryThis role involves working with our billing system to ensure accurate and timely processing of...
-
Dynamic Collections Lead
3 days ago
Delhi, Delhi, India Parag Milk Foods Full timeCompany OverviewParag Milk Foods Ltd. is a leading entity in the FMCG sector with a rich history dating back to 1992. The company has become synonymous with quality and reliability, offering internationally acknowledged products across 31 countries under renowned brand names.The company takes pride in its commitment to nurturing talent and promoting a growth...
-
Telecom Network Automation Architect
3 hours ago
Delhi, Delhi, India Connectpro Management Consultants Private Limited Full timeWe are seeking a highly experienced Telecom Network Automation Architect to join our team at Connectpro Management Consultants Private Limited.Job SummaryThe ideal candidate will have 12+ years of experience in the telecom industry, with expertise in IP/MPLS domains and Python automation. The successful candidate will design and implement high-level network...
-
Telecom Lawyer Opportunities
4 weeks ago
Delhi, Delhi, India Khaitan & Co Full timeAbout the RoleWe are seeking a highly skilled Telecom Lawyer to join our team at Khaitan & Co. As a key member of our TMT practice, you will be responsible for providing expert legal advice on a wide range of telecom and IT / technology regulatory issues.
-
Collection Team Lead for Personal
2 weeks ago
Delhi, Delhi, India Navi Full timeAbout the RoleWe are seeking a skilled Collection Team Lead to join our team at Navi, focusing on personal and home loans recovery. This is an excellent opportunity to utilize your expertise in collections, people management, and sales operations.Job DescriptionThe successful candidate will lead a team of field executives responsible for the effective...
-
Tech Operations Team Lead
3 hours ago
Delhi, Delhi, India blackNgreen Full timeAt blackNgreen, we're seeking an experienced Technical Operations Manager to lead our team in delivering top-notch solutions and services. With a strong emphasis on project management, the ideal candidate should have technical proficiency in Linux, MySQL, SIP, Networking, MSC, and SMSC, as well as expertise in using tools like Jira and other project...
-
Collection Specialist
3 hours ago
Delhi, Delhi, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Collection Specialist to join our team in the International Voice Process. As a key member of our operations, you will be responsible for resolving disputes and reducing past due amounts through effective communication and negotiation with customers.Responsibilities:Responsible for researching and resolving...