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ServiceNow Automation Specialist
3 weeks ago
About the Role:
- Job Title: ServiceNow Business Analyst
The Role:
We are seeking a skilled ServiceNow Business Analyst to partner with our stakeholders and drive business value through process automation, efficiency, and innovation.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and prioritize requirements for ServiceNow solutions.
- Analyze business processes and identify opportunities to leverage ServiceNow modules (HRSD, ITSM, ITOM) for automation and efficiency.
- Translate business requirements into detailed functional specifications, user stories, and acceptance criteria.
- Work closely with developers, architects, and QA teams to ensure accurate solution delivery.
- Facilitate workshops, demos, and UAT sessions with business users.
Benefits:
We offer a collaborative culture, growth opportunities, and a people-first approach making us one of the most trusted and rewarding workplaces.
Required Skills:
- Agile/Scrum methodologies
- BRDs, FRDs, process flows, user stories, and use cases
- 5+ years of experience in ServiceNow implementation and administration
- Strong analytical and problem-solving skills
About Us:
We enable businesses to thrive through innovation, agility, and cutting-edge technology solutions.