
Senior Customer Liaison Officer
5 days ago
A 6-month contract opportunity seeks a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.
This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.
- Main Responsibilities:
- Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
- Process orders promptly after the customer reaches out and sends purchase confirmation.
- Coordinate account suspensions for non-response as needed, ensuring proper documentation.
- Maintain detailed records of follow-ups and interactions.
- Generate reports on:
- Number of follow-ups conducted.
- Conversion rates from trials to purchases.
- Accounts suspended due to non-response.
- Advanced Microsoft Excel skills.
- BASIC knowledge of Microsoft Word.
- Analytical skills to track performance metrics and improve processes.
- Organized and detail-oriented with the ability to meet deadlines.
- Problem Solving ability.
- Experience in customer service.
- Strong communication and negotiation skills.
- Proficiency with CRM systems like Salesforce.
- Experience in Zendesk.
-
Customer Service Liaison
2 days ago
Guntur, Andhra Pradesh, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000Customer Support ProfessionalThe primary objective of this role is to provide exceptional customer service as a liaison between our organization and its clientele.We seek dedicated and customer-focused professionals to fulfill key responsibilities, including responding to inquiries, resolving issues, and escalating complex problems to the appropriate...
-
Brand Customer Support Liaison
7 days ago
Guntur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Brand Customer Support LiaisonWe are seeking a talented individual to join our team as a brand customer support liaison. In this role, you will provide exceptional customer service to influencers, brands, and users on our app.Your responsibilities will include:Handling inbound queries, emails, and calls to resolve issues and provide accurate...
-
Senior Operational Liaison
2 days ago
Guntur, Andhra Pradesh, India beBeeOperational Full time ₹ 45,00,000 - ₹ 85,00,000Job Title: Senior Operational LiaisonJob Description:The successful candidate will be responsible for building relationships with schools, arranging demonstrations and managing documentation, maintaining school status reports, providing regular updates to managers, and collecting data on assigned institutions.Key Responsibilities:Approach schools to present...
-
Senior Business Development Liaison
2 days ago
Guntur, Andhra Pradesh, India beBeeRelationship Full time ₹ 42,00,000 - ₹ 60,00,000Job SummaryWe are seeking an ambitious and results-driven Senior Business Development Liaison to spearhead business growth through effective client engagement strategies.About the RoleClient Relationship Management: Build strong relationships with clients through proactive tele-calling, lead generation, and relationship nurturing.Business Growth Strategies:...
-
Senior Administration Executive
3 days ago
Guntur, Andhra Pradesh, India Growthspirit Trading Pvt Ltd Full time US$ 60,000 - US$ 1,20,000 per yearJob Summary:The Mine Geologist plays a critical role in identifying, evaluating, and managing limestone deposits to ensure efficient and sustainable extraction. This position bridges geological science with mining engineering, ensuring that operations are both economically viable and environmentally responsible. He will also be responsible for identifying...
-
Client Liaison
5 days ago
Guntur, Andhra Pradesh, India beBeeClientLiaison Full time ₹ 6,00,000 - ₹ 12,00,000Job OverviewThis is a full-time remote role for a Client Liaison. As a key team member, you will be responsible for managing and nurturing relationships with clients, addressing customer inquiries, providing high-quality customer service, and facilitating communications between the company and its clients.Key Responsibilities:Manage and nurture client...
-
Customer Service Liaison
5 days ago
Guntur, Andhra Pradesh, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 11,00,000Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling customer inquiries and resolving concerns in a timely and professional manner.Our ideal candidate will possess excellent communication skills, both written and verbal, and...
-
Senior Payroll Officer
2 days ago
Guntur, Andhra Pradesh, India beBeePayroll Full time ₹ 8,00,000 - ₹ 15,00,000Senior Payroll Officer RoleWe are seeking a highly skilled Senior Payroll Officer to join our team. The ideal candidate will have extensive experience in payroll processing, with a strong background in finance and human resources.
-
Office Administrator
14 hours ago
Guntur, Andhra Pradesh, India beBeeAdministrative Full time ₹ 30,00,000 - ₹ 40,00,000Job Title:Customer Service LiaisonJob Description:The primary objective of this role is to provide exceptional customer service to visitors and callers, ensuring a positive and professional experience for all interactions. This includes managing front desk operations, handling incoming calls, greeting guests, and providing administrative support to various...
-
Real Estate Professional
7 days ago
Guntur, Andhra Pradesh, India beBeeGovernment Full time ₹ 1,50,00,000 - ₹ 2,00,00,000We are seeking a seasoned Senior Liaison Officer to play a pivotal role in our strategic growth and regulatory success.Key ResponsibilitiesAct as the primary liaison between various government departments, local authorities, and regulatory agencies.Facilitate timely acquisition of necessary project permissions, clearances, and approvals.Liaise with town...