Head of Patient Services Management

2 weeks ago


Kanpur, Uttar Pradesh, India Medanta Full time
About Medanta
We are a multispecialty hospital group with a strong presence in India. Our goal is to provide exceptional patient care and satisfaction. As a leader in the healthcare industry, we are constantly innovating and expanding our services to meet the evolving needs of our patients.

Job Description
We are seeking an experienced professional to fill the position of Head - Patient Care Services. This role involves overseeing daily operations, managing staff, and ensuring high-quality patient care. You will be responsible for managing overall operations of OPD & IPD, participating in resource acquisition, formulating SOPs, and interfacing with physicians, patients, and their attendants. Additionally, you will supervise staff deployment, conduct training programs, and ensure ethical practices within the department.

Responsibilities
- Manage day-to-day operations of OPD & IPD
- Participate in resource acquisition for patient services
- Develop and implement SOPs for OPD & IPD operations
- Interface with physicians, patients, and their attendants regularly
- Supervise staff deployment and coordinate training programs

Qualifications
- Master's degree in Healthcare Administration or related field
- Experience in patient care coordination and service delivery improvement

Estimated Salary Range: ₹8,00,000 - ₹12,00,000 per annum.
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