Patient Care Operations Head

2 days ago


Kanpur, Uttar Pradesh, India Medanta Full time
Overview
Medanta is a leading healthcare provider with hospitals in India and clinics across the country. We are committed to delivering world-class multispecialty care to our patients.

About Us
We have over 14 years of experience in providing high-quality medical services, and we continue to expand our presence in India. Our team is dedicated to excellence in patient care, and we are seeking a highly motivated individual to join us as Head - Patient Care Services.

The Role
This role involves managing overall operations of OPD & IPD, executive health check-ups, and e-clinic activities. You will participate in resource acquisition for patient services and formulate SOPs for OPD & IPD operations. Additionally, you will interface with physicians, patients, and their attendants regularly, ensuring smooth patient flow at admissions, helpdesk, and OPD areas. You will also supervise staff deployment, conduct training programs, and ensure ethical practices within the department.

Key Responsibilities
- Manage daily operations of OPD & IPD
- Participate in resource acquisition for patient services
- Formulate SOPs for OPD & IPD operations
- Interface with physicians, patients, and their attendants
- Supervise staff deployment and conduct training programs

Requirements
- Graduate degree in Healthcare Administration or related field
- Certification in Healthcare Quality (CPHQ) or related fields preferred

Benefits
As a member of our team, you will receive competitive compensation, benefits package, and opportunities for professional growth and development.
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