Enhance Customer Experience

Job Role :Handling customer queries / complaints primarily on emails, letters and calls for Retail LiabilitiesAdhere to agent-level Service Level Agreement (SLAs) specific by the processEnsure adherence to time schedules (Turn Around Time)Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process...

Role OverviewWe are seeking a proactive and customer-oriented Reservation Executive to join our operational team. This key member will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination.Key ResponsibilitiesAssist customers with...

Job Title: Digital Strategy ManagerWe are seeking a professional to lead digital initiatives within our call center operations, combining technology, data, and strategy to deliver seamless, efficient, and scalable customer engagement.Key Responsibilities:Develop and drive digital strategies aligned with business goalsManage and optimize digital channels:...

Job Title:Cec Team Coach - Correspondence - Retail Liabilities Customer Experience CenterJob DescriptionWe are seeking an experienced team coach to lead our correspondence retail liabilities customer experience center. The successful candidate will be responsible for managing a team of email, chat, and social media representatives who handle customer...

Job Summary">    We are seeking a Customer Service Representative to provide exceptional service to our clients through inbound and outbound calls.">    As a customer service representative, you will be responsible for handling multiple calls simultaneously and providing resolutions to client queries efficiently.">    Key responsibilities...

Job Title: Customer Service TrainerWe're building a customer-centric ecosystem of digital products and services across the Middle East. Our mission is to deliver value to customers every day by leveraging technology.We're looking for a skilled Customer Service Trainer who can help us move faster and achieve our goals.The ideal candidate will have experience...

Key Responsibilities:The Guest Relations Executive role focuses on delivering exceptional customer experiences.Guest interactions at the cafe involve providing personalized support, addressing concerns, and ensuring a positive atmosphere.Feedback from guests is crucial in identifying areas for improvement and implementing changes to enhance services.A smooth...

About UsWe are a luxury jewellery brand renowned for our exquisite craftsmanship and timeless elegance.With a legacy spanning over 40 years, we blend tradition with contemporary artistry to offer finely crafted pieces that celebrate heritage and sophistication.Key Responsibilities:We manage client interactions via calls, WhatsApp, email, and in-person...

Job DescriptionRole Summary:We are looking for enthusiastic and customer-focused individuals to join our contact centre team. This role is ideal for fresh graduates or postgraduates with strong communication skills and a passion for delivering excellent customer service.Key Responsibilities:- Handle customer queries and provide prompt, accurate, and...

Job OverviewWe are seeking a Customer Service Representative to join our team in AHMEDABAD. As a key member of our organization, you will be responsible for delivering exceptional customer support and ensuring customer satisfaction.About the RoleThe successful candidate will possess excellent communication and interpersonal skills, as well as the ability to...