Travel Tech Support Specialist

5 hours ago


Gulbarga, Karnataka, India beBeeSupport Full time ₹ 7,50,000 - ₹ 15,00,000
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team. This is a full-time remote role that requires strong analytical skills and excellent communication skills.

The successful candidate will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Daily tasks include responding to customer inquiries, diagnosing technical problems, and providing step-by-step solutions.

This role requires the ability to work independently and remotely, with a strong emphasis on problem-solving and critical thinking.

  • Key Responsibilities:
  • Provide technical support via phone, email, or chat
  • Troubleshoot complex technical issues
  • Ensure customer satisfaction through prompt and effective issue resolution
  • Develop and maintain knowledge of company products and services
  • Collaborate with internal teams to resolve issues and improve processes

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Strong analytical skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in the travel and tourism industry is a plus

About Us:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.

How to Apply:

Please submit your resume and cover letter to us. We look forward to hearing from you



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