Dispute Resolution Specialist
1 month ago
Job Summary
We are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team at Maersk. As a key member of our Supply Chain Operations team, you will be responsible for resolving disputes related to revenue and cost business models, ensuring efficient and quality resolution of disputes with our customers and stakeholders.
Key Responsibilities
- Understand the SCM Dispute process and identify opportunities for improvement.
- Coordinate with front office, FinOps, and other stakeholders to resolve disputes efficiently and effectively.
- Identify and apply corrective actions on system interfaces and conduct necessary reconciliations.
- Meet ad-hoc customer requirements and ensure that requirements are fulfilled with a sense of urgency.
- Implement new ideas to improve and standardize processes and focus on root cause fixes.
- Monitor and report on standard and performance parameters.
Requirements
- Experience in Finance and Accounting, Procurement, Shipping, and Supply Chain Operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of SAP, MS Excel, and other relevant systems.
Maersk's Commitment to Diversity and Inclusion
Maersk is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds and perspectives and are an equal opportunities employer.
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