Employment Professional

1 week ago

Bengaluru, Karnataka, India beBeePayroll Full time ₹ 40,00,000 - ₹ 80,00,000
Compensation Specialist

We are seeking a highly skilled and customer-focused professional to join our team. As a Compensation Specialist, you will play a crucial role in ensuring client success with greytHR.

About the Role:

The primary responsibility of this role is to deliver comprehensive training sessions, guide clients through implementation, and provide ongoing support to maximize value derived from our software.

Key Responsibilities:
  • Training Delivery: Conduct detailed training sessions on greytHR functionality, configuration, and best practices.
  • Implementation Support: Partner with clients during implementation, providing guidance and troubleshooting assistance. Configure greytHR settings and workflows to align with client requirements, assist with data migration, and offer post-implementation support.
  • Customer Relationship Management: Build strong relationships with clients, acting as a trusted advisor and advocate. Gather feedback to identify areas for improvement in training materials and implementation processes.
Requirements:
  • Excellent verbal and written English communication skills.
  • Proficiency in Gujarathi (an added advantage).
  • Proficiency in MS Excel Office Suite.
  • Strong eagerness towards learning.
  • Flexible working hours as per project needs.
  • Strong presentation and training facilitation skills.
  • Knowledge of HR and payroll processes and best practices.
  • Understanding of Indian payroll and statutory compliance (advantageous).
  • Proficiency in MS Office Suite (especially Excel).
  • Experience with customer support platforms (e.g., Zendesk, Freshdesk) (value add).
Preferred Qualifications:
  • Bachelor's degree in any discipline with no career gap exceeding 3 years.
  • Minimum of 2 years of experience in customer-facing roles, preferably in software training or implementation.
  • Proven track record of client engagement and query resolution through effective communication.
  • Strong customer focus with the ability to build partnerships and drive client success.

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