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Customer Support Voice Process Associate
1 month ago
We are seeking a talented individual to join our CapTalent HR team as a Customer Support Voice Process Associate in Chennai.
This role requires strong communication skills in English, Tamil, and Kannada.
Key responsibilities include:
* Providing excellent customer service over the phone
* Resolving customer complaints and issues in a timely and professional manner
* Working collaboratively with cross-functional teams to achieve business objectives
* Adhering to quality standards and ensuring high levels of customer satisfaction
Requirements for this role include:
* A graduation degree from a recognized university
* Prior experience in a similar voice process role is an added advantage
* Ability to work in a fast-paced environment and adapt to changing priorities
The ideal candidate will have strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
As a valued member of our team, you can expect:
* A competitive salary range of 15,000 to 20,000 per month (take-home pay)
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
Join us at CapTalent HR and take your career to the next level
