Airline Operations Process Associate

7 days ago


Chennai, Tamil Nadu, India IGT Solutions Full time
Company Overview
Ideal Government Technologies (IGT) Solutions Pvt. Ltd is a leading organization that values efficiency and customer satisfaction. We are committed to delivering exceptional services in the airline process.

Salary
The estimated annual salary for this role is ₹3,23,220 - ₹4,10,000, depending on qualifications and experience. The monthly take-home salary would be approximately ₹26,936 - ₹34,166.

Job Description
We are seeking an Airline Operations Process Associate to support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of passenger services, ticketing, reservations, cancellations, and flight operations while maintaining high standards of customer service.

Key Responsibilities:
* Handle ticket booking, cancellation, and flight delays via voice calls.
* Resolve queries related to refunds and baggage issues.
* Inform customers about flight details.

Required Skills and Qualifications:
* High School Certificate (HSC) or Graduation.
* Fluent English communication skills.

Benefits:
* Competitive salary range: ₹15,605 - ₹18,627 per month (CTC: ₹1,87,440 - ₹2,24,124).
* Incentives up to ₹6,000 per month post reaching production floor, based on performance.
* Highest overtime payment.

How to Apply:
Please walk-in between 9:00 AM and 5:00 PM IST at IGT Solutions Pvt. Ltd, Sm Towers, Seevaram 1st cross St, Seevaram, Perungudi, Chennai-600096.

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