Desktop Support Specialist

6 days ago

Hyderabad, Telangana, India beBeeDesktopSupport Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Desktop Support Specialist

Key Responsibilities:
  • Operating System Deployment: Ensure seamless installation and configuration of operating systems across devices, minimizing downtime and optimizing performance.
  • Hardware Maintenance: Assemble, upgrade, and troubleshoot computer hardware, including server components and peripherals, to guarantee efficient IT operations.
  • Software Installation and Configuration: Install, configure, backup, and troubleshoot standard applications, including Microsoft Outlook and other productivity tools, to meet the needs of end-users.
  • Network Infrastructure Management: Install and troubleshoot network printers, configure VPN and firewall settings, and ensure secure data transfer to protect against cyber threats.
  • Security Measures: Implement and manage BitLocker encryption, antivirus updates, and virus protection measures to safeguard against data breaches and cyber attacks.
  • Active Directory Administration: Create and manage user accounts, reset passwords, update group policy settings, and control access to ensure efficient IT operations.
  • Remote Technical Support: Provide remote assistance for software and system-related issues, utilizing collaboration tools and cloud-based solutions, to support end-users effectively.
  • Asset Management: Coordinate with vendors for hardware issues, maintain accurate inventory records for hardware and software assets, and optimize IT resource allocation.

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