Sales Operations Professional

4 days ago

Palakkad, Kerala, India beBeeCareer Full time US$ 3,00,000 - US$ 3,60,000

About the Job:

We are seeking a highly skilled and motivated individual to fill the role of Operations Associate. As a key member of our team, you will be responsible for leading conversion, customer interaction, market expertise, follow-up, collaboration, data management, and target achievement.

The ideal candidate will have exceptional verbal and written communication skills in neutral English, strong active listening skills, effective time management and organizational abilities, proficiency in objection handling, negotiation, and closing techniques, familiarity with CRM tools or similar software, and prior experience in telesales or a related field.

Key Responsibilities:

  • Lead Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
  • Customer Interaction: Understand students' unique requirements and provide personalized accommodation recommendations.
  • Market Expertise: Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
  • Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
  • Collaboration: Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
  • Data Management: Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.

Required Skills and Qualifications:

  • Graduate with at least 60% in academics.
  • Exceptional verbal and written communication skills in neutral English.
  • Strong active listening skills.
  • Effective time management and organizational abilities.
  • Proficiency in objection handling, negotiation, and closing techniques.
  • Familiarity with CRM tools or similar software.
  • Prior experience in telesales or a related field is a plus.

Benefits:

  • Competitive salary with a performance-driven variable component.
  • Flexible working hours with remote work opportunities.
  • A dynamic, collaborative, and growth-oriented work environment.
  • Career advancement opportunities in a rapidly expanding global organization.

About Us:

We are a leading student housing platform that helps students find and book full-time accommodations near their universities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. If you're passionate about sales, customer success, and creating meaningful change, we'd love to hear from you.

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