Client Relationship Specialist

4 days ago


Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

GROW MEDICO seeks a dedicated Client Service Manager to optimize customer satisfaction and cultivate successful client relationships. This role is ideal for a professional who excels in providing exceptional support and strategizes service delivery enhancements.

Responsibilities
  • Develop and maintain strong relationships with clients through effective communication and issue resolution
  • Anticipate and address client needs by providing timely support and solutions
  • Collaborate with internal teams to ensure seamless service delivery and meet client expectations
  • Stay informed about industry trends and best practices to drive business growth and improvement
Requirements
  • Proven experience in client-facing roles with a strong focus on customer satisfaction
  • Excellent communication and interpersonal skills to build rapport with clients and team members
  • Strong analytical and problem-solving abilities to identify areas for improvement and develop strategies
  • Ability to work effectively in a dynamic environment and adapt to changing priorities
Preferred Qualifications
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Experience in the healthcare industry and knowledge of relevant regulations and compliance requirements


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