Customer Experience Strategist

1 week ago


Vadodara, Gujarat, India beBeeAnalytical Full time ₹ 15,00,000 - ₹ 20,00,000

We believe in creating meaningful customer experiences. Our core values are driven by insights, empathy, and a passion to continuously improve.

As a Customer Insights Associate, you will play a pivotal role in shaping the customer experience, driving positive change through data-driven decision-making.

  • You will prepare and maintain business intelligence reports to track key performance trends and identify opportunities for improvement.
  • Through data analysis, you will uncover patterns, gaps, and insights that inform business decisions.
  • You will engage with customers directly, capturing feedback and understanding their pain points.
  • Your actionable insights will empower internal teams to enhance overall customer satisfaction.
  • Cross-functional collaboration is essential to ensure data accuracy and consistency.
Key Qualifications
  • At least 6 months of experience in business intelligence or data analysis.
  • A strong analytical mindset with problem-solving ability.
  • Proficiency in Excel (basic to advanced).
  • Effective communication skills with the ability to connect empathetically with customers.
  • A customer-first mindset and eagerness to contribute to continuous improvement.


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