Operational Support Lead

Company DescriptionAt UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers. UKG is one of the world's leading HCM cloud companies, supporting 80,000 organizations globally. Our Life-work Technology approach helps...

Job DescriptionApplication Deadline: 20 October 2025Department: Claims ManagementLocation: PuneDescriptionWe are looking for a proactive and detail-oriented Team Lead Quality Assurance Processor to oversee the QA team responsible for reviewing property inspection reports. The role will involve team management, quality monitoring, process compliance, and...

Boost Operational EffectivenessWe are seeking an experienced and skilled Operations Leader to oversee daily activities, ensure smooth workflow, and drive continuous improvement.Main Responsibilities:Lead a team of at least 40 FTEs, providing guidance and support to ensure high performance and productivity.Maintain accurate records and reports, analyzing data...

About The Role :  Job Title - Senior Production Support Lead, VP Location - Pune, India Role Description- We are seeking a Senior Production Support Leadto take full ownership of L1 and L2 support operations across three strategic enterprise platforms: API Management Platform, Kafka-as-a-Service (KaaS) and Data Platform.- This is a senior leadership...

Role & responsibilitiesLead and manage the customer support team to ensure timely resolution of customer queries.Develop and implement customer service policies, SOPs, and quality standards.Handle escalations and provide effective solutions to complex issues.Collaborate with operations, logistics, and marketing teams to improve customer satisfaction.Monitor...

Job DescriptionPosition Title: Supervisor – Data Support OperationsLocation: Pune, IndiaDepartment: Data Operations / Biorepository SupportPosition SummaryThe Supervisor – Data Support Operations is responsible for overseeing the support team, ensuring the accuracy, integrity, and regulatory compliance of data processes that support that support various...

Job Summary:As a Supervisor, you will oversee daily operations and manage team performance to ensure project deadlines are met and quality standards are maintained. This role involves coordinating between departments, providing guidance and support to team members, and reporting progress and issues to senior management.Key Responsibilities:Leadership and...

Job Opportunity: Lead Technical Support SpecialistThe ideal candidate will be responsible for providing exceptional support to customers, ensuring timely and professional resolution of issues.Key Responsibilities:Self-motivated individual with a strong sense of ownership and passion for improving customer support processes and outcomes.Excellent written and...

Company Description At FPC Global, we're not just shaping the future—we're building it. Our mission, "Building Tomorrow's Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress. Since our founding in 2014, we have grown into a global leader with over 140 exceptional...

Company Description At FPC Global, we're not just shaping the future—we're building it. Our mission, "Building Tomorrow's Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress.Since our founding in 2014, we have grown into a global leader with over 140 exceptional...