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Talent Development Manager

4 weeks ago

Chennai, Tamil Nadu, India Access Healthcare Services Full time

The Talent Development Manager will facilitate and conduct in-house supervisory training programs, manage the new hire induction for the organization, and coordinate the design of e-learning modules. This role requires a strong understanding of adult learning principles and the ability to develop engaging training content.

Key Responsibilities:
  • Train and certify first-time supervisors and tenured junior-level supervisors for their role as team leaders and managers.
  • Work with the Instructional Designer to develop e-learning modules for annual compliance training, micro-training courses for employee development, and other projects.
  • Maintain and send necessary training reports to the training manager and department head.
  • Manage the weekly new hire induction program by coordinating with the talent acquisition team and various cross-functional teams.
  • Create and update relevant training modules.
Requirements:
  • Relationship management and facilitation skills.
  • Knowledge of feedback and coaching methodologies.
  • Excellent verbal and written communication skills.
  • Excel and PowerPoint knowledge for reporting and data analysis.
Qualifications:
  • Any graduate with a minimum of 8 years of experience in international BPO companies is preferred.
  • At least 4 years of experience in Talent Development.
  • 2+ years of experience in instructional designing for building training programs for adult learning.
  • Knowledge of Instructional Design tools and applications is desired but not mandatory.
  • Experience in navigating a matrixed and virtual environment.
  • Recognized certifications on Talent Development, Instructional Design, or Diploma in Training will be an added advantage.