Operational Excellence Manager for Customer Engagement

Job Description:Career OpportunityA seasoned professional is required to lead the customer engagement efforts and develop effective strategies for customer retention and growth.Key Responsibilities:Customer Engagement Strategy: Develop and execute customer engagement strategies aligned with business objectives, focusing on customer experience, loyalty, and...

REQUIRRED B1 Visa holdersDo not apply if you don't have or had B1 VisaNeed immediate to 45 days joiners onlyRoles and Responsibilities:Driving revenue growth in our ServicesUpsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.Understand and...

We are seeking a highly skilled Senior Customer Retention Professional to drive business growth through strategic customer engagement and retention.About the Role:Making high-value outbound calls using a consultative approach to foster strong relationships with clientsEngaging clients through empathy, professionalism, and a client-centric approachDocumenting...

About the RoleThis pivotal position drives customer engagement, enhances value, and ensures satisfaction throughout the customer lifecycle. It enables customers to achieve greater success with our company's products and services.Key ResponsibilitiesServe as the voice of the customer internally, managing post-sales relationships for assigned accounts.Develop...

Customer Relationship Management LeaderWe are seeking a seasoned Customer Relationship Management (CRM) leader to spearhead customer engagement and retention initiatives. The ideal candidate will possess a strategic mindset and excellent communication skills.About the Role:The CRM leader will be responsible for developing and executing a comprehensive CRM...

Job Overview:The role entails efficiently overseeing, maintaining, and investigating deviations until resolutions for network KPIs services for IMS VoLTE, SDM, CS Core, and Signaling to uphold a fault-free network and deliver operational excellence ensuring high-quality network performance for customers through deployment of best operational practices and...

Customer Engagement SpecialistWe are seeking a skilled and motivated Customer Engagement Specialist to join our team. In this role, you will be responsible for making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings.Key Responsibilities:Make outbound calls to...

Customer Engagement SpecialistThis is a full-time on-site role located in Pune that involves handling both inbound and outbound calls to potential and existing clients.Key ResponsibilitiesMaintain accurate customer databases and generate leads to support sales and growth objectives.Respond to inquiries, provide product information, and address customer...

Job Title: Operational Excellence ManagerAs an Operational Excellence Manager, you will be responsible for leading the implementation of operational excellence initiatives to drive efficiency, quality, and safety in workplace operations.Key Responsibilities:Manage Workplace Operations: Oversee daily operations, ensuring compliance with regulatory...

Job Description- Operational Excellence Feedback Systems:Design and manage feedback systems, implement proactive issue resolution mechanisms, drive data-informed decision-making with dashboards and KPIs, and foster cultural alignment across U.S. and Pune teams.- Strategic Scalable Program Leadership:Anticipate operational challenges, build scalable growth...