Customer Engagement Manager

6 days ago


Pune, Maharashtra, India Mindpool Technologies Full time ₹ 10,00,000 - ₹ 25,00,000 per year

REQUIRRED B1 Visa holders

Do not apply if you don't have or had B1 Visa

Need immediate to 45 days joiners only

Roles and Responsibilities:

  • Driving revenue growth in our Services
  • Upsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.
  • Understand and effectively communicate the company's value proposition & differentiated services and solutions.
  • Be responsible for sales accountability and sales relationships with customers.
  • Develop sales strategy & plans to achieve their targets.
  • Generate and maintain accurate account and opportunity plans.
  • Ability to identify and solve client issues strategically.
  • With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels.
  • Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.
  • Nurture client relationships and build long-term trust & value.
  • Track delivery on projects, highlight and mitigate risks in overall delivery and engagements.

Qualifications

  • Minimum 10+ years selling/closing deals in top consulting/IT services firms
  • Must have experience in growing existing services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services
  • Must understand the business problems the above-mentioned software solves for CPO, CLO, CIO and CFO and the associated business processes end to end.
  • Must be able to articulate how integration and data can help to optimize business processes impacted by the above-mentioned software and the key KPIs/outcomes for the persona mentioned above.
  • Minimum bachelors degree
  • Should have a strong background of meeting/exceeding sales quotas.
  • Experience working within a large, matrixed company environment.
  • Experience with C-Level client relationship building and relationship management.
  • Proven ability to operate within a team-oriented environment.
  • Demonstrated leadership, teamwork, and collaboration in a professional setting.
  • High energy level, decisiveness, and ability to work well in demanding client environments.
  • Excellent communication (written and oral) and interpersonal skills.
  • Strong leadership, problem solving, and decision-making abilities.
  • Following proficiencies: Presentation Skills, Client Relationships, Negotiation, Prospecting Skills, Creativity, Sales Planning, Independence & Motivation

Feel free to connect if you have any query.



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