
Customer Engagement Manager
6 days ago
REQUIRRED B1 Visa holders
Do not apply if you don't have or had B1 Visa
Need immediate to 45 days joiners only
Roles and Responsibilities:
- Driving revenue growth in our Services
- Upsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.
- Understand and effectively communicate the company's value proposition & differentiated services and solutions.
- Be responsible for sales accountability and sales relationships with customers.
- Develop sales strategy & plans to achieve their targets.
- Generate and maintain accurate account and opportunity plans.
- Ability to identify and solve client issues strategically.
- With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels.
- Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.
- Nurture client relationships and build long-term trust & value.
- Track delivery on projects, highlight and mitigate risks in overall delivery and engagements.
Qualifications
- Minimum 10+ years selling/closing deals in top consulting/IT services firms
- Must have experience in growing existing services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services
- Must understand the business problems the above-mentioned software solves for CPO, CLO, CIO and CFO and the associated business processes end to end.
- Must be able to articulate how integration and data can help to optimize business processes impacted by the above-mentioned software and the key KPIs/outcomes for the persona mentioned above.
- Minimum bachelors degree
- Should have a strong background of meeting/exceeding sales quotas.
- Experience working within a large, matrixed company environment.
- Experience with C-Level client relationship building and relationship management.
- Proven ability to operate within a team-oriented environment.
- Demonstrated leadership, teamwork, and collaboration in a professional setting.
- High energy level, decisiveness, and ability to work well in demanding client environments.
- Excellent communication (written and oral) and interpersonal skills.
- Strong leadership, problem solving, and decision-making abilities.
- Following proficiencies: Presentation Skills, Client Relationships, Negotiation, Prospecting Skills, Creativity, Sales Planning, Independence & Motivation
Feel free to connect if you have any query.
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