Client Engagement Manager

2 days ago

Pune, Maharashtra, India Cloudmoyo Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role & responsibilities

The Customer Engagement Manager will be responsible for deeply engaging and growing the business relationship of existing accounts. This role will be focused on growing CloudMoyos Icertis Contract Intelligence Platform services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services. Manages opportunities through all phases including prospecting, qualification, sales pursuit and close by applying deep sales process, discipline, and expertise. Has the ability to develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework to enable our clients enterprise modernization journey. The candidate will be responsible for drive revenue growth in Icertis services and expansion of business.

Candidate will have the following responsibilities:

  • Driving revenue growth in our Icertis Services
  • Upsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.
  • Understand and effectively communicate the company's value proposition & differentiated services and solutions.
  • Be responsible for sales accountability and sales relationships with customers.
  • Develop sales strategy & plans to achieve the targets.
  • Generate and maintain accurate account and opportunity plans.
  • Work with marketing team to generate leads for direct landing.
  • Ability to identify and solve client issues strategically.
  • With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels.
  • Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.
  • Nurture client relationships and build long-term trust & value.

Preferred candidate profile

  • Minimum 8+years selling/closing deals in top consulting/IT services firms:
  • Must have domain/industry expertise and experience in account management and selling IT services for implementation, AMS, etc. in Manufacturing, AEC and CPG vertical.
  • Must have experience with selling eProcurement or ERP/Supply Chain Solutions, Sourcing or Contract Lifecycle Management, Procure to Pay (P2P), Spend Management or Source to Pay Solutions (S2P)
  • Must understand the business problems the above-mentioned software solves for CPO, CLO,CIO and CFO and the associated business processes end to end.
  • Must be able to articulate how integration and data can help to optimize business processes impacted by the above-mentioned software and the key KPIs/outcomes for the persona mentioned above.
  • Minimum bachelor's degree
  • Should have a strong background of meeting/exceeding sales quotas.
  • Experience working within a large, matrixed company environment.
  • Experience with C-Level client relationship building and relationship management.
  • Proven ability to operate within a team-oriented environment.
  • Demonstrated leadership, teamwork, and collaboration in a professional setting.
  • High energy level, decisiveness, and ability to work well in demanding client environments.
  • Excellent communication (written and oral) and interpersonal skills.
  • Strong leadership, problem solving, and decision-making abilities.

  • Client Engagement Director

    4 weeks ago

    Pune, Maharashtra, India Talent et au-dela Full time

    Client Engagement DirectorPosition SummaryThe Client Engagement Director is a senior strategic leadership role responsible for building, nurturing, and expanding high-value client relationships. Acting as a trusted business partner to executive stakeholders, the Director ensures seamless project execution, drives account growth, and aligns Our Client's...

  • Client Engagement Director

    2 days ago

    Pune, Maharashtra, India Talent et au-dela Full time US$ 1,50,000 - US$ 2,00,000 per year

    Client Engagement DirectorPosition SummaryThe Client Engagement Director is a senior strategic leadership role responsible for building, nurturing, and expanding high-value client relationships. Acting as a trusted business partner to executive stakeholders, the Director ensures seamless project execution, drives account growth, and aligns Our Client's...

  • Director - Client Engagement - IT

    2 weeks ago

    Pune, Maharashtra, India Talent et au-dela Management Advisory Consulting Full time

    Client Engagement DirectorPosition SummaryThe Client Engagement Director is a senior strategic leadership role responsible for building, nurturing, and expanding high-value client relationships.Acting as a trusted business partner to executive stakeholders, the Director ensures seamless project execution, drives account growth, and aligns Our Clients...

  • Engagement Manager

    2 weeks ago

    Pune, Maharashtra, India PharmaACE Full time

    PharmaACE is a growing Global Life-Sciences Consulting Firm, headquartered in Princeton, New Jersey. Our expert teams of Consultants and Business Analysts, based across the US, Canada, Europe, and India, provide advisory, consulting, analytics, and Business Solutions using our worldwide delivery models for a wide range of clients. Our clients include...

  • Engagement Manager

    3 days ago

    Pune, Maharashtra, India Workday Full time

    Your work days are brighter here At Workday it all began with a conversation over breakfast When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market And when we began to rise one thing that really set us apart was our culture A culture which was driven by our value of putting our people...

  • Security Engagement Manager

    4 weeks ago

    Pune, Maharashtra, India SecureLayer7 Full time

    Job Summary The Security Engagement Manager will oversee the planning, execution, and quality assurance of a broad range of security engagements, including red teaming, penetration testing, vulnerability assessments, and adversary simulation exercises.This role ensures engagements align with client objectives, comply with scope and deadlines, and deliver...

  • Career Opportunities in Client Engagement

    9 hours ago

    Pune, Maharashtra, India beBeeRelationship Full time ₹ 7,20,000 - ₹ 14,40,000

    Unlock Your Potential as a Virtual Relationship ManagerAre you looking for a career that offers excitement, growth, and opportunities to learn? Look no further! We are seeking highly motivated and enthusiastic individuals to join our team as Virtual Relationship Managers.Job Description:As a Virtual Relationship Manager, you will be responsible for building...

  • SAP Engagement Management

    5 days ago

    Pune, Maharashtra, India Capgemini Full time

    Job DescriptionPrimary SkillsCapgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients.- Account(s) Delivery & Leadership- - Manage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b) Brownfield | Bluefield...

  • Client Solutions and Engagement Lead

    2 days ago

    Pune, Maharashtra, India Saturniq Intelligent Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Location: Pune / RemoteEmployment Type: Full-timeAbout the RoleWe are looking for a Business Analyst with a strong business development mindset to drive our pre-sales initiatives, proposal creation, and client engagement activities. This role will be the bridge between our solutions team and potential customers, helping translate client needs into compelling...

  • Client Engagement Specialist

    2 days ago

    Pune, Maharashtra, India beBeeMultitasker Full time ₹ 10,00,000 - ₹ 20,00,000

    As a seasoned professional, you will play a pivotal role in managing client relationships and ensuring customer satisfaction. Your responsibilities will span from pre-event planning to post-event evaluation, encompassing event execution, team coordination, and attention to detail.Key Responsibilities:Manage client relationships and ensure customer...