Voice Process Expert

From 0 to 5 year(s) of experience - ₹ 2,00,000 - 5,00,000 P.A. - Gurgaon/Gurugram**Roles and Responsibilities** **Roles and Responsibilities** **Hiring for US & UK Customer Service /** **Work From Home** **_Providing the Resolution to the International Customers and Solve the Concern and Query through Voice Campaign - ** Undergraduate & Graduate both...

From 1 to 6 year(s) of experience - ₹ 4,00,000 - 9,00,000 P.A. - Noida, Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities** Handle customer queries- Demonstrate in-depth process and system knowledge - Quick decisioning ability - For More Details Call Ms. SHARON 9870203654- Provide superior customer experience on calls to American Express Card...

Role & responsibilitiesProvide customer support via phone calls for international customers.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer...

Job Title: Customer Service Executive - International Voice ProcessLocation: NoidaRole & Responsibilities:Handle inbound/outbound calls from international customers (US).Resolve customer queries in a polite, professional, and timely manner.Maintain high levels of accuracy while updating customer information in the system.Follow all process guidelines and...

Hiring for Gurgaon - From 1 to 6 year(s) of experience - ₹ 3,00,000 - 7,50,000 P.A. - Noida, Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities** Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls To Verify Possible Fraud Charges On Dollar Accounts Identify potential fraud trends and patterns and review fraud...

We are hiring for International BPOs for Voice process only, catering to the US and UK markets in Customer Service, Sales, and 3rd Party Collections (inbound and outbound).Role & responsibilitiesHandle incoming and outgoing customer calls professionally and efficiently. Assist customers with their queries, concerns, and product/service-related issues.Provide...

Consists of two processes which are inbound voice process and Outbound Voice process. **Inbound Voice Process** This is the process when customers call the BPO to inquire about a product or service they need. When a customer calls the BPO, they are automatically transferred to an agent who will answer their questions or help them find the desired product or...

Roles & ResponsibilitiesHandle inbound calls from US-based Telecom company customers for either billing-related queries or tech support queries.Resolve issues related to charges, usage, plans, and payments.Maintain high call quality, ensure first-call resolution, and follow Company guidelines.Use CRM tools to update and manage customer information...

Job Description:We are hiring Customer Service Executives for an International Voice Process in Gurugram and Noida location. If you have a minimum of 6 months of experience in a similar role and are looking for a dynamic, growth-oriented environment apply nowKey Responsibilities:Handle inbound/outbound calls for international customersResolve queries...

Job Opening**:Technical Voice Process - BPO Customer Support** Location**:Gurgaon** **Job Overview**: **Eligibility Criteria**: Education: Graduate / Undergraduate Experience: Minimum 1 year in BPO Customer Support (Voice Process) Mandatory: EPFO Checkpoint Verification For B.Tech/BE graduates: Must have ≤ 60% in graduation Excellent communication...