Voice Process

4 days ago

Gurgaon, India Digi Upaay Solutions Pvt. Ltd Full time

Consists of two processes which are inbound voice process and Outbound Voice process.

**Inbound Voice Process**
This is the process when customers call the BPO to inquire about a product or service they need. When a customer calls the BPO, they are automatically transferred to an agent who will answer their questions or help them find the desired product or service.

**Outbound Voice Process**
In the outbound job process, an agent needs to make a call to the customers. An agent generally adopts this process to gain the attention of the customers to sell a product or service.

**Requirements**:

- Excellent communication skills required and fluent in English, Hindi & Marathi
- No Mother Tongue Influence
- Both side cab facility available
- Location : Gurgaon Sector 32 and Moti nagar

**Interview Process**:
HR round

Language test

Aptitude test

Ops Round

Client round

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Voice process: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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