International Voice process

1 day ago

Gurgaon, Haryana, India Mastermind Network Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Customer care executive - Australian shift.

Responsibility

Handing international Voice process

Support to Clients via voice and calls

Enhanced client satisfaction by resolving complex inquiries and managing platinum card accounts, resulting in Improved retention rates.

Managed a high volume of inbound customer interactions

via voice, providing first-contact resolution whenever possible.

* Clarified customer requirements and skillfully probed for

understanding to effectively address concerns and provide

appropriate solution

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