Hotel Operations Manager
1 week ago
Gamut HR Solutions is a reputable recruitment agency that specializes in matching skilled professionals with the right job opportunities. With a dedicated team of HR experts, we aim to provide top-notch recruitment solutions to both candidates and companies. Our organization takes pride in having a small but talented team of 2-10 employees, who are committed to delivering excellent services to our clients.
Job SummaryWe are seeking an experienced Hotel Operations Manager to oversee the daily operations of our hotel. As a Hotel Operations Manager, you will be responsible for ensuring the smooth functioning of various departments within the hotel, including front desk, housekeeping, food and beverage, and maintenance. This is a mid-level position requiring 4 to 6 years of experience in hotel operations. The job is located in Hyderabad, Telangana, India and is a full-time position.
Key Responsibilities- Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
- Ensure efficient and effective functioning of all hotel departments.
- Implement and maintain high standards of customer service to ensure guest satisfaction.
- Monitor and evaluate the performance of hotel staff, providing feedback and coaching as needed.
- Manage budgets and financial plans for the hotel operations.
- Coordinate with other departments, such as sales and marketing, to maximize revenue and guest satisfaction.
- Maintain cleanliness and hygiene standards throughout the hotel.
- Address and resolve guest complaints and issues in a timely manner.
- Ensure compliance with all health and safety regulations.
- Stay updated with industry trends and implement best practices in hotel operations.
- 4 to 6 years of experience in hotel operations.
- Proven track record in managing hotel operations.
- Strong leadership and management skills.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of hotel management software and systems.
- Ability to analyze financial data and make informed decisions.
- Strong problem-solving and decision-making skills.
- Flexibility to work shifts, including weekends and holidays.
- Degree in Hospitality Management or a related field.
Rupees 8,00,000 - Rupees 12,00,000 per annum, depending on experience.
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