Hotel Floor Operations Manager
1 month ago
Company Overview
Gamut HR Solutions is a leading recruitment agency in India, dedicated to helping individuals find suitable job opportunities. With a team of 2-10 employees, we provide personalized services to both job seekers and employers.
About the Role
We are seeking an experienced Hotel Floor Operations Manager to oversee the daily operations of our hotel floors in Hyderabad, Telangana, India. As a key member of our team, you will be responsible for ensuring the smooth running of the hotel floors, managing the housekeeping staff, and maintaining the cleanliness and orderliness of the rooms.
Key Responsibilities
- Manage and supervise the housekeeping staff on the hotel floors to ensure all rooms are clean, well-maintained, and in order.
- Coordinate with other departments to resolve guest-related issues efficiently.
- Inspect and report any maintenance or repair needs to maintain a high level of guest satisfaction.
- Train new housekeeping staff on hotel procedures and standards to ensure consistency.
- Monitor and maintain inventory of cleaning supplies and equipment to avoid stockouts.
- Implement and enforce hotel policies and procedures to ensure compliance with health and safety regulations.
- Handle guest complaints or requests in a professional and timely manner to maintain a positive reputation.
- Collaborate with other hotel managers and departments to improve guest satisfaction and operational efficiency.
Requirements
- 1-3 years of experience as a Hotel Floor Manager or in a similar role in the hotel industry.
- Strong leadership and organizational skills to manage a team effectively.
- Excellent communication and interpersonal skills to interact with guests and colleagues.
- Attention to detail and ability to multitask to ensure efficient room management.
- Knowledge of hotel procedures and standards to maintain high-quality service.
- Ability to work well under pressure and in a fast-paced environment to meet guest demands.
- Proficiency in MS Office and hotel management software to streamline tasks.
Salary Information
The estimated salary for this role is ₹600,000 - ₹900,000 per annum, depending on experience and qualifications.
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