Hotel Operations Coordinator

1 month ago


Hyderabad, Telangana, India Gamut HR Solutions Full time
About Gamut HR Solutions

We are a dynamic company seeking a skilled Hotel Operations Coordinator to join our team. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our hotel.

Job Description
  • Manage day-to-day hotel operations, including check-in and check-out processes, room assignments, and guest services.
  • Coordinate with housekeeping staff to maintain high standards of cleanliness and quality in all rooms.
  • Process online and phone reservations, as well as handle customer inquiries and complaints in a professional manner.
  • Collaborate with other departments to ensure seamless communication and efficient service delivery.
Responsibilities
  • Perform administrative tasks, such as data entry and record-keeping, to maintain accurate records of bookings and payments.
  • Upsell additional facilities and services to guests, where appropriate, to maximize revenue opportunities.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 2 years of experience in hotel operations or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive salary: $45,000 - $60,000 per year, depending on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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