Full Time Technical Support Specialist

4 days ago

Madurai, Tamil Nadu, India beBeeIT Full time ₹ 5,00,000 - ₹ 10,00,000

About the Position

The IT Support role involves providing technical assistance to end users, addressing hardware, software, and networking issues while maintaining excellent working relationships with users and peers.

Responsibilities:

  • Minimum 0.6 months-2 years of technical support experience.
  • Good verbal and written communication skills as well as interpersonal skills.
  • Clear communication of issues and problem resolutions.
  • L1 Desktop Support up to end user level including hardware, software, and networking problems.
  • Basic knowledge of concepts of networking, TCP/IP, and LAN troubleshooting.
  • Basic knowledge of MS Office is preferable.
  • Basic understanding of Active Directory, DNS, DHCP.
  • Basic Azure knowledge.
  • Knowledge of Windows 10 and 11.
  • Basic knowledge of Windows Server OS 2016.
  • Knowledge in Antivirus, VPN, endpoint security applications, desktop applications.
  • Able to follow documented issue resolution procedures.
  • Any certifications like AZURE MCP/CCNA, ITIL would be an added advantage.
  • Flexible and willing to work outside core business hours as required.
  • Able to resolve issues proactively and independently, yet also function well within a team.
  • Willingness to work in day/night shifts.
  • Work Days: Monday to Saturday.
  • Ticketing tool experience will be plus.

Qualifications:

  • Must be a graduate without any arrears.
  • At least 0.6 months of experience in IT Support.
  • Must be able to support on holidays.

Required Skills:

  • Technical support experience.
  • Communication skills.
  • Problem-solving skills.
  • Knowledge of desktop and networking issues.

  • Technical Support Specialist

    3 days ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 20,00,000

    Technical Support SpecialistOur company seeks an experienced Technical Support Specialist to join its team. The ideal candidate will possess strong technical knowledge and excellent communication skills.Job Description:The Technical Support Specialist will be responsible for providing timely and effective solutions to clients and users. Daily tasks include...

  • Technical Support Specialist

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support SpecialistJob Description:We are seeking a skilled and customer-focused individual to provide technical support to our global clients.As a Technical Support Specialist, you will be responsible for resolving queries from international customers via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.

  • Technical Support Specialist

    4 days ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 19,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team. As a key team member, you will combine the responsibilities of an Application Support Engineer and Site Reliability Engineer (SRE) to ensure the stability, reliability, and performance of our digital platforms.You will provide...

  • Technical Support Specialist

    4 days ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 42,00,000

    IT Support Specialist OpportunityWe are seeking a highly motivated and customer-focused IT Support Specialist to deliver exceptional technical support and maintain a stable IT environment.Key Responsibilities:Provide initial technical assistance to end-users, troubleshooting basic technical problems and escalating complex issues as necessary.Log, categorize,...

  • IT Technical Support Specialist

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeSupport Full time ₹ 8,50,000 - ₹ 12,15,000

    Role OverviewWe are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance.About the PositionThe successful candidate will be responsible for gathering requirements, testing and validation of various applications, and providing support for complex technical issues.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    2 days ago

    Madurai, Tamil Nadu, India beBeeSupport Full time ₹ 47,50,000 - ₹ 60,10,000

    Technical Support Specialist RoleThe Technical Support Specialist is a crucial position in our support team, serving as the primary point of contact for users experiencing technical issues.This role requires handling and owning multiple customer support activities, including receiving incoming calls, chats, emails & tickets to provide end-to-end technical...

  • Technical Support Specialist

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Technical Support SpecialistOverview:The role of a Technical Support Specialist is to provide high-quality technical support and assistance to clients. This includes troubleshooting, resolving issues, and performing routine system maintenance tasks.Responsibilities:Provide day-to-day support to clients, resolving technical issues related to...

  • Technical Support Specialist

    6 days ago

    Madurai, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistThe ideal candidate will be responsible for providing technical support to customers, ensuring prompt resolution of issues and maintaining a high level of customer satisfaction.Responsibilities include:Field Service Support: Provide on-site technical assistance to customers using Esco products.Troubleshooting: Identify...

  • Technical Support Specialist

    6 days ago

    Madurai, Tamil Nadu, India beBeeTroubleshooting Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Title: Technical Support SpecialistThis role requires effective communication skills, strong analytical abilities, and proficient typing skills. As a technical support specialist, you will be responsible for troubleshooting complex issues using standard operating procedure documents.Key Responsibilities:Support Experience: Familiarity with support...

  • Technical Support Specialist

    1 week ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 7,00,000 - ₹ 10,00,000

    Job Title: Technical Support Specialist">Job Description:Luxoft has been engaged by a leading financial institution to provide technical support and configuration across the bank's banking arm and securities business under a dual-hat arrangement.This role requires strong analytical skills with an ability to understand complex workflows, excellent...