Strategic Operations Director

2 days ago


Delhi, Delhi, India Lotus Interworks Full time

Job Summary:

We are seeking a highly experienced Strategic Operations Director to lead and optimize our multi-team operations.

About the Role:

The successful candidate will be responsible for driving operational excellence across multiple teams, managing a workforce of 100+ members.

Main Responsibilities:

  • Continuously monitor and maintain the Team Performance Index (TPI) to meet or exceed established benchmarks.
  • Ensure individual teams consistently achieve their KPIs and project objectives.
  • Develop and execute performance improvement strategies for teams underperforming against targets.
  • Oversee resource allocation and optimization across multiple concurrent projects.
  • Establish and refine systems to track and analyze team performance metrics.
  • Provide regular performance insights and reports to the Director of Revenue Retention.
  • Proactively identify and address operational challenges impacting team performance.

Requirements:

  • Minimum of 7 years of experience in operations management.
  • Demonstrated success in managing large-scale teams (100+ members).
  • Expertise in using performance management systems and KPI tracking tools.
  • Exceptional analytical and problem-solving skills.
  • Proven ability to lead, motivate, and optimize team performance.
  • Bachelor's degree in Business, Operations Management, or a related field.

Estimated Salary:

$150,000 - $200,000 per year.

Location:

Remote

About Us:

Simplia Inc. is a cutting-edge AI-powered tech company based in Los Angeles, specializing in providing small to mid-sized businesses with custom digital solutions.



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