Strategic Operations Director
2 days ago
Job Summary:
We are seeking a highly experienced Strategic Operations Director to lead and optimize our multi-team operations.
About the Role:
The successful candidate will be responsible for driving operational excellence across multiple teams, managing a workforce of 100+ members.
Main Responsibilities:
- Continuously monitor and maintain the Team Performance Index (TPI) to meet or exceed established benchmarks.
- Ensure individual teams consistently achieve their KPIs and project objectives.
- Develop and execute performance improvement strategies for teams underperforming against targets.
- Oversee resource allocation and optimization across multiple concurrent projects.
- Establish and refine systems to track and analyze team performance metrics.
- Provide regular performance insights and reports to the Director of Revenue Retention.
- Proactively identify and address operational challenges impacting team performance.
Requirements:
- Minimum of 7 years of experience in operations management.
- Demonstrated success in managing large-scale teams (100+ members).
- Expertise in using performance management systems and KPI tracking tools.
- Exceptional analytical and problem-solving skills.
- Proven ability to lead, motivate, and optimize team performance.
- Bachelor's degree in Business, Operations Management, or a related field.
Estimated Salary:
$150,000 - $200,000 per year.
Location:
Remote
About Us:
Simplia Inc. is a cutting-edge AI-powered tech company based in Los Angeles, specializing in providing small to mid-sized businesses with custom digital solutions.
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