Strategic Recruitment Operations Director
3 hours ago
About the Role
The successful candidate will oversee and drive operational excellence in recruitment for our US clients, ensuring seamless delivery aligned with client needs and organizational objectives. As a key member of our team, you will be responsible for managing and driving overall recruiting deliverables across our enterprise portfolio of US clients.
Key Responsibilities
- Manage global recruiting teams to ensure alignment with client expectations and KPIs
- Partner with Account Management and Sales teams in the US to ensure success across each client portfolio
- Serve as a strategic bridge between onshore and offshore teams, fostering strong communication and collaboration
Process Optimization and Change Management
- Identify operational gaps and lead initiatives to improve processes and streamline workflows
- Develop and implement scalable recruitment strategies that align with client needs and market trends
Team Development and Training
- Design and deliver training programs to upskill recruiting teams, building a "best-in-class" culture
- Provide coaching and mentorship to team leads and recruiters, fostering professional growth
Performance Management
- Monitor and analyze key performance indicators (KPIs) and scorecard metrics to drive team accountability and success
- Continuously refine metrics to ensure alignment with company and client goals
Recruitment Team Management
- Take full ownership of building, managing, and scaling recruiting teams in India to support US market needs
- Foster a culture of innovation, excellence, and continuous improvement
$120,000 - $180,000 per year, depending on experience, plus benefits.
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