
Technical Support Specialist
10 hours ago
We are seeking a proactive and resourceful Part-Time Technical Support Specialist to support our IT, website, and digital operations. This role is ideal for a detail-oriented professional who enjoys problem-solving, improving systems, and managing digital platforms. You will work remotely and clock in 50 hours per month, providing flexible yet reliable support.
Key Responsibilities:- Provide remote technical support for IT-related issues, file sharing, and troubleshooting.
- Offer expert advice to management on IT, data storage, payroll software, and email organization.
- Streamline email management, cloud storage, data organization, and software license tracking.
- Ensure data security through antivirus, firewall systems, and safe IT practices.
- Manage and update the company website regularly.
- Create and maintain an Excel-based career tracking sheet and organize resumes received via the website.
- Maintain and update the company profile with latest news and project content.
- Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports.
- Publish quarterly project content on the website.
- Proven experience in IT support, cloud storage, and website management.
- Familiarity with Wix, Office 365, OneDrive, and Google Workspace.
- Knowledge of general cybersecurity best practices.
- Strong organizational skills and attention to detail.
- Ability to work independently and deliver within deadlines.
- Flexible working hours with weekly reporting requirements.
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