Strategic Customer Experience Leader

4 days ago

Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 1,50,00,000 - ₹ 3,00,00,000
Job Opportunity:

We are seeking an experienced and skilled professional to lead a team of Product Managers and Business Analysts in driving meaningful change and creating breakthrough solutions that exceed customer expectations globally.

Key Responsibilities:
  • Develop strategic initiatives that transform customer experience measurement and improvement
  • Lead cross-functional teams to design innovative automation solutions that streamline complex business processes
  • Analyze comprehensive data sets to generate actionable insights that drive customer experience measurement and operational excellence
  • Collaborate with Technical and Product teams to create compelling product proposals that scale and optimize customer interaction frameworks
  • Build and mentor a high-performing team of business analysts and product managers, fostering a culture of continuous learning and innovation
About the Role:

This is a unique opportunity to join a diverse team dedicated to deeply understanding and improving customer experience globally. We are a team of builders that develop products, services, ideas and various ways of leveraging data to influence product and service offerings for customers.

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