Customer Support Operations Manager

Customer Service Operations SpecialistThis is a challenging role that requires strong problem-solving skills and the ability to adapt quickly in a dynamic environment.The ideal candidate will have experience managing BPO/vendor operations, driving targets, aligning processes, and acting as a first escalation point.The key responsibilities of this role...

Customer Experience DirectorWe are seeking a dynamic and experienced Customer Experience Director to lead our customer support center. This role is pivotal in ensuring seamless coordination across all divisions, delivering exceptional customer service, managing roadside assistance (RSA), handling product complaints, and driving continuous improvement in...

Role Overview:As a visionary leader, you will spearhead the delivery of unparalleled bespoke customer experiences by expertly guiding your team to achieve operational excellence and drive revenue growth.Key Responsibilities:Manage day-to-day store operations and team performance effectivelyDrive sales through high-quality consultations and strategic...

Job Title: Technical Support Team LeadWe are seeking an experienced leader to drive the day-to-day technical operations of our customer support desk.The ideal candidate will have a proven track record in team management, technical triage, and incident management.Key Responsibilities:Team Leadership:Manage queues, priorities, and escalations; run daily...

Job Title: Customer Support AssociateThis is an exciting opportunity to work with a dynamic team and contribute to delivering exceptional customer experiences.You will play a vital role in ensuring our users receive the best possible support by being the initial point of contact for customer inquiries via chat, calls, and email. You will provide empathetic...

Customer Support SpecialistThis role involves managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Key Responsibilities:Handling customer inquiries and resolving their complaints in a professional and courteous manner.Maintaining accurate and detailed records of all...

**Job Description:**Provide top-notch customer support to clients via live chat or email.Ensure seamless and efficient customer service experience.Stay up-to-date with the company's platform and product, including market conditions.Effectively manage and follow up on client inquiries and complaints.Understand client needs and provide constructive feedback...

Operations Manager RoleThe organization is seeking an experienced Operations Manager to oversee the administration of our office. This includes maintaining and organizing files, providing administrative support to management, tracking data for reports, and ensuring excellent customer service.This role requires strong communication and analytical skills, as...

About a cutting-edge support function.As a customer-facing representative, you will be instrumental in delivering world-class support experiences to our clients via various communication channels.More than 400 crore interactions take place annually between customers and support agents using our platform.The platform is trusted by top brands, including those...

Operations Manager - Customer Onboarding SpecialistJob Description:Key responsibilities: End-to-end customer onboarding, stakeholder management, issue analysis and resolution, weekly reporting, and data-driven decision making.About the RoleWe seek an experienced operations manager to oversee customer onboarding processes from start to finish. As a key member...