Customer Support Specialist

7 hours ago


Aurangabad, Maharashtra, India beBeeProblemSolving Full time ₹ 5 - ₹ 8
Customer Support Specialist

This role involves managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.

Key Responsibilities:
  • Handling customer inquiries and resolving their complaints in a professional and courteous manner.
  • Maintaining accurate and detailed records of all customer interactions and service requests.
  • Collaborating with other departments to meet customer service goals and operational efficiency.
  • Analyzing customer feedback to identify areas for improvement and implementing changes as needed.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • Proficiency in using technology to manage customer interactions and data.
  • High school diploma or equivalent required, bachelor's degree preferred.


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