Senior Client Relations Specialist

15 hours ago


Gurgaon, Haryana, India Cog Culture Full time

About the Role:

Cog Culture is seeking a highly skilled Senior Client Relations Specialist to join our team. As a Senior Client Relations Specialist, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction.

The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving and negotiation abilities, and the ability to build and maintain positive client relationships.

Responsibilities:

  • Communicate with clients to understand their needs and preferences.
  • Coordinate projects to ensure timely fulfilment of client requests.
  • Address client inquiries and resolve any issues that may arise.
  • Identify new business opportunities and develop strategies to increase client engagement.

Requirements:

  • Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Ability to build and maintain positive client relationships.
  • Strong organizational and time management skills.

Benefits:

  • Ongoing training and development opportunities.
  • A competitive salary range of $80,000 - $120,000 per year.
  • A dynamic and supportive work environment.

Location: Flexible remote work options available.



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