Customer Experience Manager

A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...

Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...

Company OverviewReliance Retail is a leading Indian retailer with a strong omni-channel presence. We strive to deliver an exceptional customer experience through our integrated store concepts, digital platforms, and new commerce initiatives.Job OverviewWe are seeking a skilled Customer Relationship Management (CRM) professional to join our team at Reliance...

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to drive customer satisfaction across various touchpoints. The ideal candidate will oversee the entire customer journey, ensuring seamless interactions and resolving any issues promptly.Social Media Health of EV Brands:Monitor and manage the social media presence of our EV...

Customer Experience Manager Job DescriptionToast is a leading restaurant platform that empowers restaurants to adapt, take control, and excel in the industry. We are seeking a highly skilled Customer Experience Manager to join our team.In this role, you will be pivotal in actively supporting the productivity goals and overall success of our critical Care...

About This RoleWe are seeking a highly skilled Customer Experience Manager to join our Toast Care Team. In this role, you will be responsible for actively supporting the productivity goals and overall success of our critical Care Team. This team is responsible for managing the Toast customer journey during issue resolution, with the aim of enhancing the...

About Hevo DataWe are a San Francisco/Bangalore-based company with 2000+ customers spread across 40+ countries in domains such as e-commerce, financial technology, and healthcare.We have raised $43 Million to date and are looking forward to our next phase of hyper-growth.Our MissionOur mission is to enable every company to be data-driven by providing a fully...

Job DescriptionKey Responsibilities:Team Management:Lead a high-performing customer service team to deliver exceptional results and exceed customer expectations.Develop and implement effective strategies to improve team productivity, efficiency, and overall performance.Ensure adherence to established service level agreements (SLAs) and key performance...

At NeoLotex Business Solutions Private Limited, we seek an exceptional CUSTOMER EXPERIENCE MANAGER to lead our customer support team. As a key member of our organization, you will be responsible for guiding a team of representatives in delivering exceptional customer service and support.The ideal candidate will possess outstanding interpersonal and...

Job Title: Customer Experience Manager - Experience Centre,Job Summary:At Livspace, we are looking for a dedicated Customer Experience Manager to lead our Experience Centre team. As a Customer Experience Manager, you will be responsible for ensuring that our customers have an exceptional experience at our Experience Centre. This includes managing the...

Job Summary:The Customer Engagement & Experience Manager will be responsible for developing and implementing strategies to enhance customer satisfaction and drive engagement. This role will involve creating seamless and positive customer experiences, building strong relationships between Pinkerton and its customers, and analyzing customer feedback to...

Job Summary:The Customer Engagement & Experience Manager will lead the development and implementation of strategies to enhance customer and stakeholder satisfaction for Pinkerton's global clients. This role will focus on creating a seamless and positive customer journey, driving engagement, and building strong relationships between Global Corporate Security...

About NoBroker.comNoBroker.com is the world's largest C2C marketplace in online real estate, with a cumulative 85 lakh customers and a growth rate of 10X in the last year. With three rounds of funding totaling $151 mn, it is well-funded by key US, Indian, Japanese, and Korean investors.About the RoleAs a Relationship Manager at NoBroker, you will be...

Key Responsibilities:Manage a team of customer support representatives.Oversee the entire customer service process to ensure seamless execution.Resolve customer complaints effectively and efficiently.Plan and implement training programs to standardize service delivery.Monitor individual representatives and team performance regularly.Conduct quality assurance...

RoleAs a key member of the Equiniti team, your primary responsibility will be to oversee the escalation management process with the aim of enhancing customer satisfaction. This will involve tracking and recording different escalation calls/scenarios to identify customer service gaps and making appropriate improvements.The ideal candidate will be responsible...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to lead our customer and consumer satisfaction efforts. As a key member of our team, you will be responsible for maximizing customer reach and responding timely to consumer concerns.Key ResponsibilitiesLiaise with manufacturing, suppliers, sales, and external stakeholders to resolve...

About UsDiligent, the global leader in modern governance, empowers leaders with technology, insights, and connections to drive greater impact and accountability.We are passionate, creative people who want to make the world a more sustainable, equitable, and better place.Job OverviewThe Customer Success Manager oversees a portfolio of accounts, ensuring an...

Job Overview:Cimmons is seeking a seasoned leader to join our team as a Customer Experience Manager. This role involves overseeing a team of agents and driving customer satisfaction through effective management.Key Responsibilities:Lead, coach, and mentor a team of 20+ agents to ensure optimal performance.Conduct regular team meetings to communicate goals,...

Job Title: Executive - Customer DelightAt HealthifyMe, we are looking for a skilled Customer Experience Manager to join our team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.Key Responsibilities:• Sourcenew sales opportunities through chat and understandcustomer needs and...

At NKlusive, we are seeking a highly skilled and experienced Lead Customer Experience Manager to join our team. This role is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.Job DescriptionThe successful candidate will be responsible for managing a team of Customer Advisors who...