Customer Experience Manager
2 days ago
Customer Experience Manager
We are seeking a highly skilled Customer Experience Manager to drive customer satisfaction across various touchpoints. The ideal candidate will oversee the entire customer journey, ensuring seamless interactions and resolving any issues promptly.
Social Media Health of EV Brands:
Monitor and manage the social media presence of our EV brands, ensuring customer queries and concerns are addressed effectively.
Website Experience:
Oversee the user experience for all visitors on the company website, collaborating with web developers and designers to ensure a user-friendly and informative experience.
Charging Experience:
Manage the customer experience related to home charger installations and public charging stations, coordinating with the Charging team to ensure timely and efficient service.
Call Centre Experience:
Supervise the performance of the call center, ensuring high standards of customer service and problem resolution efficiency.
Customer Experience on the App for EV users:
Improve the experience on the Ownership App, gathering and analyzing user feedback to drive continuous improvement and increase app engagement and user satisfaction.
Sales Complaints Management:
Drive the reduction of Sales Complaints Turnaround Time, ensuring priority resolution of escalated complaints and collaborating with sales and support teams to address customer issues efficiently.
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Customer Service Manager
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Customer Experience Manager
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Customer Experience Manager
2 weeks ago
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Customer Experience Manager
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Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India Pinkerton Full timeJob Summary:The Customer Engagement & Experience Manager will be responsible for creating and implementing strategies to continuously improve customer and stakeholder satisfaction. This role will develop programs and initiatives to ensure a seamless and positive customer journey, drive engagement, and build strong relationships between Global Corporate...
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Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeIGT Solutions is seeking a Customer Experience Manager to join our team. As a key member of our International Travel Servicing Operations, you will be responsible for developing and implementing customer experience strategies across contact center operations.The ideal candidate will have a passion for developing customer experience skills and a proven track...
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Customer Experience Manager
5 days ago
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Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India Converge Electronics Trading (India) Pte Ltd Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Converge Electronics Trading (India) Pte Ltd. The successful candidate will be responsible for providing strategic customer support, managing customer inventory refills and stocks, and executing daily order processes for strategic accounts.Key ResponsibilitiesManage...
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Customer Experience Manager
3 weeks ago
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Customer Experience Manager
3 weeks ago
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Customer Experience Manager
6 days ago
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Customer Experience Manager
2 weeks ago
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Customer Experience Manager
3 weeks ago
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Customer Experience Manager
2 weeks ago
Bengaluru, Karnataka, India Hevo Data Full timeAbout Hevo DataWe are a San Francisco/Bangalore-based company with 2000+ customers spread across 40+ countries in domains such as e-commerce, financial technology, and healthcare. Our mission is to enable every company to be data-driven. We started on this journey 4 years back, and as the first step in this direction, we built our first product - "Data...
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Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India Titan Company Full timeJob Title: Customer Experience ManagerJob Summary:We are seeking a highly motivated and experienced Customer Experience Manager to lead our Gifting business on the Encircle Portal. The successful candidate will be responsible for establishing and executing various promotion and customer engagement activities to drive business growth.Key Responsibilities:...
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Customer Experience Manager
1 week ago
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Customer Experience Manager
2 weeks ago
Bengaluru, Karnataka, India Inuio Retail Collective Full timeWe're seeking a skilled and customer-focused individual to drive the success of our clients through our proprietary Retail Experience Management software. As a Customer Experience Manager, you will be responsible for ensuring seamless onboarding, relationship management, and personalized success planning for each client. Your technical aptitude and...
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Customer Experience Manager
1 week ago
Bengaluru, Karnataka, India Livspace Full timeJob Title: Customer Experience Manager - Experience Centre,Job Summary:At Livspace, we are looking for a dedicated Customer Experience Manager to lead our Experience Centre team. As a Customer Experience Manager, you will be responsible for ensuring that our customers have an exceptional experience at our Experience Centre. This includes managing the...