Real Estate Sales Closing Team Lead

4 days ago

Solapur, Maharashtra, India beBeeTeamlead Full time ₹ 15,00,000 - ₹ 1,50,00,000
Job Title: Real Estate Sales Closing Team Lead

This is a critical role for a leading real estate firm in Solapur, India.

The successful candidate will be responsible for leading and managing a team of closing managers to achieve revenue targets. To excel in this position, you must possess excellent leadership skills, including the ability to set daily goals, monitor progress, and improve sales effectiveness through coaching and reviews.

  • Lead and Manage a Team: Oversee a team of closing managers to ensure seamless execution of sales strategies and drive revenue growth.
  • Warm and Hot Walk-ins: Handle and convert warm and hot walk-ins by building rapport, addressing objections, and pitching offerings with precision and emotional intelligence.
  • Maintain Knowledge: Stay up-to-date on project pricing, unit availability, promotional offers, buyer objections, and negotiation levers to provide informed guidance to the team.

Key Responsibilities:

  1. Drive daily adherence to SOPs - from welcoming prospects to structured tours, documentation, CRM updates, and closure workflows.
  2. Facilitate upsell conversations — promote higher floors, premium views, clubhouse upgrades, or add-on parking in line with buyer profiles.
  3. Train the team on pitch structure, pricing articulation, objection handling, and negotiation techniques.
  4. Track visitor patterns, buyer questions, and conversion blockers — and recommend tactical interventions to improve performance.
  5. Provide real-time market feedback to central teams — including competitor pricing, offers, and buyer sentiment.
  6. Ensure key post-sale touchpoints are managed — hand-holding high-value customers for feedback, referrals, and cross-sell opportunities.
  7. Audit, process feedback, set charters and clear SOPs for the Closing team, in conjunction with Marketing and Strategy Heads. Champion product and ingredient marketing.

Executional Scope:

  • Conduct daily huddles with Closing Managers to assign lead priorities, follow-up actions, and unblock issues.
  • Monitor all walk-ins — review discussions, guide high-value buyers personally, and assign Closing Managers strategically.
  • Oversee inventory presentation and ensure accurate availability is communicated to all prospects.
  • Update offer decks, pricing tools, FAQs, and pitch scripts regularly for internal alignment.
  • Partner with CRM for a seamless post-booking experience — manage documentation, collections, and approvals.
  • Review daily closure metrics — open leads, daily bookings, follow-up cadences, and average TAT.
  • Maintain site visibility — supervise walk-in flow, Closers' presentation quality, and readiness of the physical space.
  • Champion positive customer experiences — from first touch to final handshake — with clear, confident, and consistent engagement.

Key Result Areas (KRAs):

  • Achievement of revenue targets at the site level.
  • Upsell conversion and average ticket-size optimization.
  • Post-sale engagement and relationship continuity.
  • Product and pitch accuracy across customer interactions.

Key Performance Indicators (KPIs):

  • Revenue booked (weekly/monthly).
  • Walk-in to booking conversion ratio.
  • Average up-sell value / ticket size per booking.
  • Turnaround time (TAT) from first visit to closure.

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