Business Collection Manager
4 weeks ago
About Us:At HRhelpdesk, we focus on empowering Micro Small and Medium Enterprises (MSMEs) through our Systemically Important Non-Deposit taking Non-Banking Financial Company.
Key Responsibilities:
We are seeking an experienced Business Collection Manager to maintain and manage our collection agencies effectively. As a key member of our team, you will handle daily micro-level collections for each merchant and identify potential risks. Additionally, you will be responsible for:
• Monitoring and analyzing daily collection reports to ensure timely payments
• Identifying and addressing merchant daily collection processes through Mystery/Secret Shopping
• Coordinating with relevant departments to resolve customer complaints and issues efficiently
• Regularly visiting delinquent customers/merchants to update overdue amounts
Requirements
Skills and Qualifications:
To excel in this role, you should possess:
• Excellent communication and presentation skills
• Strong proficiency in English and Hindi
• In-depth knowledge of the Collection Process
• Proven experience in Field/Corporate Collections
• A professional approach towards customers
• Ability to command authority while being humble and sincere in behavior
• Strong convincing skills
• Familiarity with the Collection Code of Conducts
• Knowledge of the geographical spread of Mumbai area
Benefits
As a Business Collection Manager at HRhelpdesk, you will enjoy a competitive salary of ₹600,000 - ₹800,000 per annum, depending on your experience, plus a range of benefits that include:
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance
What We Offer
At HRhelpdesk, we offer a comprehensive compensation package that includes:
• A salary range of ₹600,000 - ₹800,000 per annum
• A bonus structure that rewards high performance
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance
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