Business Collection Manager

4 weeks ago


Hyderabad, Telangana, India HRhelpdesk Full time

About Us:At HRhelpdesk, we focus on empowering Micro Small and Medium Enterprises (MSMEs) through our Systemically Important Non-Deposit taking Non-Banking Financial Company.


Key Responsibilities:

We are seeking an experienced Business Collection Manager to maintain and manage our collection agencies effectively. As a key member of our team, you will handle daily micro-level collections for each merchant and identify potential risks. Additionally, you will be responsible for:

• Monitoring and analyzing daily collection reports to ensure timely payments

• Identifying and addressing merchant daily collection processes through Mystery/Secret Shopping

• Coordinating with relevant departments to resolve customer complaints and issues efficiently

• Regularly visiting delinquent customers/merchants to update overdue amounts



Requirements

Skills and Qualifications:

To excel in this role, you should possess:

• Excellent communication and presentation skills

• Strong proficiency in English and Hindi

• In-depth knowledge of the Collection Process

• Proven experience in Field/Corporate Collections

• A professional approach towards customers

• Ability to command authority while being humble and sincere in behavior

• Strong convincing skills

• Familiarity with the Collection Code of Conducts

• Knowledge of the geographical spread of Mumbai area



Benefits

As a Business Collection Manager at HRhelpdesk, you will enjoy a competitive salary of ₹600,000 - ₹800,000 per annum, depending on your experience, plus a range of benefits that include:

• Opportunities for career growth and professional development

• A dynamic and supportive work environment

• Recognition and rewards for outstanding performance



What We Offer

At HRhelpdesk, we offer a comprehensive compensation package that includes:

• A salary range of ₹600,000 - ₹800,000 per annum

• A bonus structure that rewards high performance

• Opportunities for career advancement and professional growth

• A dynamic and supportive work environment

• Recognition and rewards for outstanding performance



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