Room Coordinator

2 days ago

Lucknow, Uttar Pradesh, India beBeeHousekeeper Full time US$ 40,000 - US$ 60,000
Job Description

As a key member of our hotel's Housekeeping and Laundry team, you will support all aspects by delegating the day-to-day activities within these departments. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by our hotel brand standards
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and teamwork
  • Provide excellent guest service
  • Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manage the controls of the Housekeeping department, such as frequency of employees, release of master keys, book incidents, input and output uniforms and linen, among others
  • Be responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity ...) besides providing embroidery for special linen (wedding and pampering)
  • Control makes monthly Lost and Found and donations
  • Check the uniforms and send for cleaning and/or repair
  • Coordinate and control all traffic of documents and people within the department. Do releases linen of Laundry daily
  • Makes daily guest clothing release of guests that use the laundry service
  • Makes monthly closing of Laundry expenses and provision of same
  • Replaces Laundry Attendant in case of holidays, days off or absences

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