Collections Portfolio Leader

3 days ago

Bengaluru, Karnataka, India beBeeCollectionPortfolio Full time ₹ 1,04,000 - ₹ 1,30,878
**Job Title:** Collections Portfolio Manager**Job Summary:

We are seeking a highly skilled and experienced professional to manage the complete lifecycle of vendor and collection agency onboarding, billing, cost provisioning, and compliance for retail and credit card collections portfolio.

**Key Responsibilities:
  • Manage the onboarding of vendors and collection agencies, including activation of EDC IDs in VMS and Mobicule systems.
  • Oversee the billing process for all retail and credit card collection vendors, including invoice processing through BAZ and maintaining accurate cost provisioning.
  • Coordinate onboarding of collection agents into the VMS system to ensure readiness for field operations.
  • Ensure timely preparation and dissemination of MIS reports, including billing data, vendor tracker updates, and EDC status reports.
  • Handle uploads of new vendor data on the bank's internal site to ensure up-to-date information is maintained.
  • Respond to and resolve telephonic and email-based queries from collection managers related to agency and agent onboarding.
  • Manage governance and compliance activities including ADOC processes for vendor onboarding and EDC management.
  • Coordinate with legal, compliance, and procurement teams for timely renewal and documentation of vendor agreements.
**Requirements:Essential Qualifications:
  • Graduate in Banking and Financial Management.
Preferred Qualifications:
  • MBA or Postgraduate degree in Banking and Finance.
Essential Experience:
  • Minimum 8 years of relevant experience in collection operations or vendor management.
Preferred Experience:
  • Over 10 years of experience in retail and credit card collections with exposure to vendor governance.
**Competency Requirements:Technical Competencies:
  • Demonstrate strong operational excellence with a focus on reducing turnaround time and improving process efficiency.
  • Have a solid background in retail lending and collection processes.
  • Proficiency in systems like VMS, Mobicule, and BAZ.
  • Analyze audit findings and proactively address process gaps.
Behavioural Competencies:
  • Professionalism in decision-making and conduct, with a commitment to ethical practices.
  • Respectful and responsible communication and collaboration with internal and external partners.
  • Results-driven approach that demonstrates excellence and builds trust.
  • Entrepreneurial mindset with a sense of ownership and initiative.
  • Ability to work effectively in a team environment to achieve common goals.

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